Mineral oil has been used on soapstone for years. Remember true soapstone is very soft. Soft you can sometimes scratch it with your fingernail. The mineral oil serves several purposes. It darkens the stone and it also hides the scratches. There is no need to use an impregnator on soapstone since it is one of the densest stones available.
What are some of the negatives we should advise our clients about when they tell us that their designer or fabricator had recommended oil?
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From: "John Freitag"
Date: Wed, 3 Jun 2009 15:13:22 -0400Subject: RE: [sccpartners] soap stone
To: Restoration and Maintenance<email@example.com>
The first question I have, is what is the customer wanting you to do?? Unless you know the problem the customer is having it’s hard to answer your question , it appears that some use oils to maintain this stone, I personally dislike the use of oil on any stone.
Is the customer looking for shine? Color ? is the stone damaged?
If you can better describe the need, I better answer your questions on how to address this job.
So many times we fail to ask the customer what they are looking for and what the customer likes and dislike about their stone. Once you know what the customer wants and needs are you can then sell the service they need.
Too many times, because we are the professional we tell the customer what we feels needs to be done and it’s not what the customer wanted or really needed.
When making sales calls ask the questions, it will make selling much easier.
John E. Freitag
The Stone and Tile School
From: firstname.lastname@example.org [mailto:email@example.com] On Behalf Of Zev Guez
Sent: Wednesday, June 03, 2009 9:44 AM
To: Restoration and Maintenance
Subject: [sccpartners] soap stone
Have any of you worked on soap stone countertops? I am going to look at a counter today custy thinks it is soap stone and has been puting oil on it on a regular bases has anyone ever heard of doing that?
Stone Restoration Plus