Roger,
I have review the attached picture and I’m not sure that the
satin you are seeing is from rust. This does not look like the normal rust
stain we would see in this stone. I think the moisture is getting underneath the
stone and entering the sub straight. Is it possible the shower seat was framed
out with wood. I would be fairly certain it was and the moisture is getting the
wood wet and the wood is darkening and bleeding into the sub straight and transferring
into the marble.
The fix? Depends upon the money the customer is willing to
spend.
First explain to the customer what you feel the problem is, then
offer to poultice the area guarantee nothing, you may remove the stain you may
not , you may darken the stain, let the customer decide and be sure to disclose
this in your estimate and proposal. If the customer accepts then move forward with
the poultice process. Be aware that it could take several attempts to remove
this stain.
If the customer wants to get to the root the problem you may
need to remove the tile to examine the sub straight, that is the only way to totally
know what’s going on.
Should you have any additional question, please advise
John E. Freitag
President/Director
The Stone and Tile School
Office 407-567-7652
Cell 407-615-0134
jfreitag@thestoneandtileschool.com
From: Roger Konarski
[mailto:qm144@yahoo.com]
Sent: Tuesday, June 09, 2009 12:15 AM
To: Restoration and Maintenance
Subject: [sccpartners] Marble Shower Stain
All, Would
appreciate any feedback on this stain, see attached picture. This stain is
on the shower bench and their several of them. Per the customer it didn’t
not start showing up until they started using the steam in the shower. And
they claim that it grows only when they use the steam. To me it does not look
like a rust stain, any thoughts on removing and more importantly stopping the
growth of the stain. Thanks, Roger
Konarski |
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