I recently polished a travertine floor from lippage removal
to completion. At the end of the contract the client was unpleased with
the fact the that holes in the travertine were matt finish and the tile was
highly polished. I had explained this beforehand but of course clients
visualize differently than we do. So I also did a sample which she accepted but
now that it’s all done , she doesn’t like the two tone effect
as she feels it looks dirty.
I have gotten paid but she is still not satisfied, faced in
this situation, what have you done, other than
-trying to recut and do it with epoxy fill
-honing it down to a more mat finish, to not make the traverfill
stand out s much?
Anthony
Masecchia
Master
Stone Consultant
Marble Maestro
T.
514.777.7797
F.
514.904.1815
E. anthony@777-7797.com