Mike, I totally agree
with you …… a few weeks ago one of the building products reps had a class at a local
tile retailer. All of the installers were invited to attend a free stone
restoration class with free food, product samples, and more. At the class they showed installers how to
polish travertine using Reviver. Every call I get now for travertine the
customer has a piece of highly polished travertine. I will NOT change the
finish on any stone unless the customer specifically request it and they sign a
waiver.
From: Mike Marsoun [mailto:nulifesc@bigpond.com]
Sent: Friday, June 12, 2009 4:32 PM
To: Restoration and Maintenance
Subject: RE: [sccpartners] TRAVERTINE FILLING
VMC used to have a fluid, an amber colored resin of some sort
sold in a metal can, (part of the Coor-Cleaver system from Spain) which would
fill pores and allow a polish on something which normally would not allow a
polish. I used it a long time ago on a botticino and it really evened it out. I
looked on the website and did not see it… You should call them. I know it would
help even out the fill but not make it totally 100% consistent. You just need
to find something to fill in the pores. What about a liquid wax? Then buff with
a white pad with some (unfolded) 000 steel wool.
Any other restoration person who does not back you up with the
customer is a total kook. You should print this thread and bring it into the
customer…
Also, not ALL travertine is meant to be polished. I hear of
restoration guys going around “polishing” travertine, as if it were poor
quality and needs to be made right. That’s nonsense. Most travertine these days
is supposed to be a high hone, that is the current design trend. If it is
processed this way then the fill does not jump out at you if it is not shiny,
it blends right in. We should be restoring floors, not changing them unless it
is specifically what the customer wants.
From: rod medel [mailto:rodsuperiorstone@yahoo.com]
Sent: Saturday, June 13, 2009 7:21 AM
To: Restoration and Maintenance
Subject: RE: [sccpartners] TRAVERTINE FILLING
|
There is no fix at this point and no do not put any type
of topical selaer or finish on that stone it will only make matters worse. The only thing to do if they do not like the polish finish
with the dull spots is to hone it at a 400 or 800. We grind ALOT of travertine and take to polish and each
and every time I take in my sample board where one has holes filled with
polyester and one filled with what we use which is ns grout/travertine
dust/latex/acrylic so they can clearly see the difference and if they want
the polyester fills then I charge accordingly which honestly is double it is
very time consuming and expensive to fill say 2000ft of travertine that has
just been ground flat. Sorry there is no easy answer as for them calling around
bad mouthing your company that is just wrong, there is nothing anyone else
could have done that would make those fills shine (other than using
polyester) that is just part of having travertine. The only thing I can tell you going forward is show them
the difference on a sample piece like we have and like others said get it in
writing. Good luck
-honing
it down to a more mat finish, to not make the traverfill stand out s much? Anthony
Masecchia Master
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