Georgia,

How many sales calls are you making per day? What is your closure rate ? what has been your daily sales for jobs ? if you can give this information to me perhaps we can improve your closure rate and review your daily job rates

Perhaps I can give you some coaching.

John E. Freitag

President/Director

The Stone and Tile School

Office 407-567-7652

Cell 407-615-0134

jfreitag@thestoneandtileschool.com

schoollogo

www.thestoneandtileschool.com

From: rivera.gm@gmail.com [mailto:rivera.gm@gmail.com] On Behalf Of Georgia Rivera
Sent: Wednesday, June 17, 2009 10:06 AM
To: Restoration and Maintenance
Subject: RE: [sccpartners] Financial question

I've actually decided to get a Smart car. Built by Mercedes with a lot of excellent safety features. To run all over the area, this makes sense to me. For the longer trips that require more highway driving, I can still use the larger car. We are spending about $500 a week on gas going all over to give free estimates. Yesterday alone I used up $90 in gas. I do not have fuel efficient vehicles and I think that is what is killing me the most.

On Tue, Jun 16, 2009 at 4:17 PM, Mike Marsoun <nulifesc@bigpond.com> wrote:

I wouldn’t buy a car from India. Especially to go on the highway next to semi trucks and Ford F350’s. In India all the cars are small, you would have a chance in an accident…

From: rivera.gm@gmail.com [mailto:rivera.gm@gmail.com] On Behalf Of Georgia Rivera
Sent: Tuesday, June 16, 2009 11:47 PM
To: Restoration and Maintenance
Subject: [sccpartners] Financial question

I have recently been going through our expenses and trying to find ways to cut our expenses. I realized how much money we spend on gas. Do you think it is reasonable to have a trip charge? I know local AC repair people out here charge $60.00 for a trip charge.

There is this new car coming from India called the Nano car by Tata. It is $2500 new and it is a 2 cyl. and goes up to 65 MPH. I thought it would be great to have one for running all the errands and doing all the estimates. I can take a "sample kit" in the car with me to give samples to my customers, but this will eliminate the ability to do a job on the spot, which is rare anyway.

But I was thinking, until the Nano car is available later this year in the USA, I would like to charge a $20.00 trip charge for estimates within 40 miles and $40 within 80 miles. If we are hired we could credit that trip charge towards the invoice. This way my estimates are still free and I am not out of pocket so much in gas. But do you think this is something that would prevent a customer from finding out more about us? Or would that type of customer be a cheapster and not worth my time anyway? I go back and forth on this. What are your thoughts?

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