There is hundreds of research based documents already written on the subject. Why create another document …….. Partners need to be encouraged to do research on their own and ask questions.
A handout would be nice to help customers better understand efflorescence. However, a definition of the problem would be insufficient. The handout needs to cover 4 areas: 1) What is Efflorescence 2) What conditions must exist before Efflorescence can occur 3) Source of Efflorescence salts 4) What can the home owner do to minimize or stop the Efflorescence. The document should be in a format such as .doc, .rtf or other format that each partner could easily insert their own logo and contact information and print. The MIA “Masonnary Institute of America” published an article a while back titled “Efflorescence: Cause and Control” I thought was very informative http://www.masonryinstitute.org/download.php?f=612.pdf .
Joe
From: Debbie Shaw [mailto:debbie.shaw@gmail.com]
Sent: Saturday, August 29, 2009 5:38 PM
To: Restoration and Maintenance
Subject: RE: [sccpartners] Efflorescence document
Hi All
One document on efflorescence attached.
Here is where you guys can help. We have a ton of documents that we are editing / preparing for the Partner Center. As you make requests, we'll focus on those first. Also, give us feedback what should be on the documents. If they are for you guys, of course it should not only include a definition of a problem, for example, it should include tips and remedies. If it's for your customers, an explanation / definition should be sufficient. We were thinking the ones for customers should have a place where it can be personalized with your own Company Info (i.e. "presented by Marble Maestro... logo, website, phone...)
Everyone's input is greatly appreciated.
On Sat, Aug 29, 2009 at 7:12 PM, <anthony@777-7797.com> wrote:
Good question, I would also use it!
Tired of trying to tell people it will come back like cancer unless they remove the source and stop trying to seal it
Anthony Masecchia
Master Stone Consultant
Marble Maestro
T. 514.777.7797
F. 514.904.1815
E. antonio@777-7797.comActive MC of BNI Westmount
Marble.Maestro on facebook
Please take note of my new email antonio@777-7797.com
From: rivera.gm@gmail.com [mailto:rivera.gm@gmail.com] On Behalf Of Georgia Rivera
Sent: August-29-09 4:57 PM
To: Restoration and Maintenance
Subject: [sccpartners] Efflorescence document
Hi group
Does anybody have a good document I can use as a hand out explaining efflorescence to my customers? I figure it would be helpful to ask you before I try to create one myself.
:)
Thanks all!
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