Georgia,

 

If you recall we discussed this during training, I highly recommend the Intelligent Office, they have location all across the US and you can customize the program to meet your needs.

They answer the phone with a live person, the answer using your company name, they can interview the customer as to the needs they have.  You can even give them key question to ask the customer, they will set you appointment based upon the times you tell them  you are available for appointments, they set the appointments and you can go to your calendar whenever you want to see what’s been scheduled. They will even email you a map quest if you want.

 

For more information go to their website www.inteligentoffice.com

 

If you need additional information prior to contacting them call me

 

 

John E. Freitag

President/Director

The Stone and Tile School

Office 407-567-7652

Cell 407-615-0134

jfreitag@thestoneandtileschool.com

 

 

www.thestoneandtileschool.com

 

 

 

 

Hi group!

I am looking into using a virtual receptionist program.  I have been using My1voice.com but have found more hang ups and people annoyed with a phone tree.  I don't expect to hire a receptionist and I want to be free to run all of my estimates and do all of my marketing without being tied to the phone all day.  So I looked into one company and wanted to knwo if anybody in here has any thoughts or ideas for this.

Here's what I found...

http://www.virtualreceptionistservices.com/

They have a variety of services available.  Mainly I want a human to answer the phone professionally, set appointments and if the caller need to be directed to an extension, transfer the call.

The pricing I received: $60 set up fee (or $120 set up fee with the use of the calender for appointment setting)
                                $194.95 basic monthly service fee
                                $39.95 monthly fee for appointment setting
                                $0.14 per minute if they transfer the call to you and you answer the phone.  No extra charge if it goes into your voicemail.
                                To get started it is a 1 month up front and a 1 month refundable deposit fee.  Month to month contract.

Any thoughts?

Thanks all! 

Georgia Rivera
Stone Buff

Powered by http://DiscussThis.com
Visit list archives, subscribe, unsubscribe or change your subscription preferences
Start a new conversation (thread)