Jerry,

Mildew can penetrate deep especially if the area has beeb exposed for a long period of time.

Recommend testing the area , the caulking is for the normal wear and tear on the exterior stone that ‘s exposed to the elements.

Filling the hole I would recommend a polyester fill with a color to best match the stone.

If you hone the area you may not get a complete match unless you hone the entire wall giving the entire wall a fresh look.

This could turn into a nice job if the entire wall would require honing

Remember TEST,TEST TEST before giving any pricing , it could turn out to be a bigger job than you thought it would be without a test.

John E. Freitag

President/Director

The Stone and Tile School

Office 407-567-7652

Cell 407-615-0134

jfreitag@thestoneandtileschool.com

schoollogo

www.thestoneandtileschool.com

From: Jerry Brown [mailto:jerry@mastercareprotection.com]
Sent: Wednesday, December 30, 2009 11:10 AM
To: Restoration and Maintenance
Subject: RE: [sccpartners] discolored trav.

The sign was attached with anchors. The wall will need some fill at these areas. I thought about mildew, would that penetrate all the way through the stone? This wall is exterior and has been abused by a hot Cal. sun for many years. I don’t think it has ever been sealed. It’s a little chalky.

Jerry Brown, CCT. UFT. OCT. RRT. WRT. ASD. JWR. MTC. MWR. HST. AMRT. AMS.

o (949) 589-1300 c (949) 922-3881

jerry@MasterCareProtection.com

cid:image001.jpg@01C9D876.A3D07CE0

Mastercare Protection & Cleaning, Inc.

22421 Gilberto, Suite B2 - Rancho Santa Margarita, CA 92688

www.MasterCareProtection.com

CA Contractor License: 683148

From: John Freitag [mailto:jfreitag@thestoneandtileschool.com]
Sent: Wednesday, December 30, 2009 3:08 AM
To: 'Restoration and Maintenance'; jerry@mastercareprotection.com
Subject: RE: [sccpartners] discolored trav.

Jerry,

After viewing the pictures I ‘m assuming the round dark circle is the discoloration your trying to remove.

The first question, how was the signage attached? Was it glued on the travertine?

If the sign was glued on the wall try cleaning with alkaline stripper or try some acetone

If that does not work you may need to use an adhesive remover or a paint stripper

Have you tried cleaning with bleach, perhaps this is mildew that has built up behind the sign over years.

If that does not work try honing it off , you may need to use bleach in you water this may help remove some of the staining.

If possible when sending pictures try to send close up of the problem , the closer you can get the easier it is to see the problem.