Roger,<br><br>I&#39;ll have to tell you that I originally thought that the floor always had to be machine flattened. Even had a bet about it with John with The Stone and Tile School when I went down there in September...he won the bet.  I was so sure I was right and I honestly couldn&#39;t understand how one didn&#39;t have to end up on their hands and knees to deal with picture framing. John smiled and showed us a method that not only saved time and energy, but helped us close the sale because I didn&#39;t &quot;have to&quot; sell the expensive service of lippage removal. However, I still price it out and leave it as an option for the customer.<br>
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<p class="MsoNormal"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> Roger Konarski
[mailto:<a target="_top" href="mailto:qm144@yahoo.com" target="_blank">qm144@yahoo.com</a>] <br>
<b>Sent:</b> Tuesday, January 19, 2010 2:16 PM<br>
<b>To:</b> Restoration and Maintenance<br>
<b>Subject:</b> [sccpartners] From Polished to Honed.</span></p>

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  <p class="MsoNormal" style="margin-bottom: 10pt;"><span>All,</span></p>
  <p class="MsoNormal" style="margin-bottom: 10pt;"><span>I was looking for suggestions on removing the gloss
  from a floor and leaving it with a honed finish. Easy enough except for all
  the picture framing. I have come to conclusion that the floor 1<sup>st</sup> needs
  to be flatten so as not to deal with picture framing. </span></p>
  <p class="MsoNormal" style="margin-bottom: 10pt;"><span>Appreciate any suggestions on options to take a floor
  from polished to a hone finished with no picture framing.</span></p>
  <p class="MsoNormal" style="margin-bottom: 10pt;"> </p>
  <p class="MsoNormal" style="margin-bottom: 10pt;"><span>Thanks,</span></p>
  <p class="MsoNormal" style="margin-bottom: 10pt;"><span>RK</span></p>
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