wow - looks like old bluestone in a not so new home.-strip it all off and then give it a good cleaning. Fill the voids with latex if you need to- sometimes it works wonders.Establish why the coating is failing(patio traffic and weather) Recoat using something from glaze and seal,southwest chemical or v-seal.Maybe they will like it natural or color enhanced.

I dont think you could do one area unless you knew what the original coating was or could find something compatible with the old coating. Have it tested! well at least they know its a little more serious than a cleaning. I think the floor can be repaired if they will part with the $$.

On Wed, Jul 7, 2010 at 9:42 PM, Lorne Greenberg <lorne@fabracleenstoneandtilecare.com> wrote:

My client just bought a new home and amongst many other things in the house
falling apart that the inspector missed, as people walk on the floor it has
been getting worse and worse. Not sure if it was a laquer or urethane
coating originally, but in the damaged areas you can peel up the layer.
Also when I knock on the floor it seems slightly hollow in areas (not sure
if that matters for this particular case). They wanted to try to do the
least amount possible so I humored them with no luck at all. I cleaned and
scrubbed it, dried it, then put a new coat of laquer on one side and
stonetech high gloss finish on the other. As I thought, the areas were
still very visible. Is there anything else someone would suggest or is this
floor beyond repair?
Some additional info, the stone goes down a hallway and into a large living
room as well. There is not much visible damage to most of the area except
by the patio doors.
-Lorne

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