I have a customer that built a new home and they had Jerusalem limestone gold with a honed finish. They own a construction company so they figured they would save some cash by overseeing the project themselves and using subs. They had two different installers lay the floor, the first installer did the family room & kitchen and left a lot of lippage. One day they didnt come back to work .... The second installer finished laying the tile in the rest of home. The home owner was unhappy with the lippage and scratches in the kitchen & family room so they asked the second installer if they could fix it. The home owner took the installers to Home Depot where they purchased various grits of sanding disks the kind that fit on a rotary floor scrubber, masonry grinding wheels, and some topical sealers. They used the masonry grinding disks and sand paper to remove the lippage. What a mess, gouges, scratches, uneven areas and missing grout. Then they used a mop to apply the sealer . They did stay away from the walls in most areas.

Im particularly concerned about this stone because of its softness. The first thing I need to do is level the floor. Should I use a toolip, lippage disk, excalibur disk, ect. What will work best in this situation?

I have a Klindex and a 13 Hawk what would be the better choice on 18 tiles in this case? Any recommendations for polishing disks? Has anyone ever had a situation like this?

Any advice would be greatly appreciated.

Thanks,

Joe