Educate them nice and slow, lots of visual aids and some actual pieces of stone and some acidic products to show them etching in progress. And patience.
It's tougher to educate them after you are done.
I understand that there are non-acidic toilet bowl cleaners out there. Perhaps someone more knowledgeable can chime in.
Sent from my BlackBerry® smartphone with Nextel Direct Connect
Date: Mon, 21 Mar 2011 18:08:14 EDT
To: Restoration and Maintenance<email@example.com>
ReplyTo: "Restoration and Maintenance" <firstname.lastname@example.org>
Subject: [sccpartners] (no subject)
Customers needs a non acidic disinfectant for marble bathroom floor. Wants
to use Lysol because its "the only germ killer out there" and the reason that
the polish is coming off is because" I did a bad job. "
Xtremeclean Tile - Boston Stone
"Begin with the end in
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