this is why we have a care guide. I would print them out and give one to each of your customers.Debbie can have them custom designed with your name on them too.
The Marble cleaner from SCC is a great cleaner, safe and will kill germs. Plus, remember,lysol kills both the bad and good germs. Super bacterias developed such as MRSA because of all the uses of anti-biotics anti-bacterial disinfectants.Lysol is basically a stripper, so instead of cleaning, they are stripping their marble. Your restoration work has been compromised by their lack of knowledge. Have them read the careguide and give them a cleaning 101. As I mention to my clients, about 95% of these products on the market keep me in business. They claim to be safe but really, they aren't always what they claim.If you had completed a bad restoration job, it would have been recognized from the get go. But after you finished, the surface looked great. It wasn't until after they used a strong product, that the surface began to look bad.Again, I would offer them a marble cleaner and get them to read the care guide.Lots of luck,Georgia Rivera--On Mon, Mar 21, 2011 at 6:08 PM, <PBunis@aol.com> wrote:
Customers needs a non acidic disinfectant for marble bathroom floor. Wants to use Lysol because its "the only germ killer out there" and the reason that the polish is coming off is because" I did a bad job. "Suggestions ....?????Paul Bunis
Xtremeclean Tile - Boston Stone Restoration
Specialty Stone Care
781-793-0700
617-719-8454
"Begin with the end in mind"
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