It has been my experience the past few years that most floors that we flatten we have been called in to flatten them. The reasons stem mainly from  poor installations,new owners,relocations of people who have lived with a flat floor prior to their move. Also we get homeowners with elderly family members who have an issue catching the edge of a shoe resulting in a possible fall.
John is right on, mostly I found that when you tell a homeowner that you want or need to grind their floor, when all they wanted was to have it polished and shiny again.You will probably lose that Job unless of course it is so bad there isnt an option. After evaluating thier floor we explain in detail our process and there options so they can make an informed decision. Like John says if you ask them what their concerns are they will tell you. I have been finding the last couple of years that I can make better revenue by not grinding on a higher percentage of jobs. We move thru jobs faster and less wear and tear on user and equipment. I dont worry about picture frames anymore as there are sound methods to prevent picture framing in most cases that work quite well.
   

On Wed, May 25, 2011 at 9:34 AM, Kris Dougherty <kris@marblefloorsandmore.com> wrote:
I agree.

We will use diamond floor pads in our process to stop framing when lippage removal is too costly.

Kris
Marble Floors and More


On 5/25/2011 8:51 AM, John Freitag wrote:

Stephen,

 

I somewhat disagree with flattening every floor . Not every customer is willing to spend the money required to cut a floor flat. If the customer is not will to spend the money then you have lost the job. Unless the lippage is bad and  the customer raises that concern during you evaluation of the floor then you can give the customer the option, to remove or not to remove.

There are way to grind a floor without removing lippage and not have framing when the job is done.

 

 

John E. Freitag

President/Director

The Stone and Tile School

Office 407-567-7652

Cell 407-615-0134

jfreitag@thestoneandtileschool.com

 

schoollogo

 

www.thestoneandtileschool.com

 

 

 

From: stephen@newlifemarblerestoration.com [mailto:stephen@newlifemarblerestoration.com]
Sent: Tuesday, May 24, 2011 10:21 PM
To: Restoration and Maintenance
Subject: RE: [sccpartners] How to handle some lippage

 

James; My friend on Oahu as a policy will not do the job unless he flattens the floor first and I usually regret it when I agree to hone/polish a lipy floor without leveling first. But if you can stay at 400 or higher for the first cut, framing souldn't be a problem.

Stephen

----- Original Message -----

From: Don Semi

Sent: Tuesday, May 24, 2011 2:12 PM

Subject: RE: [sccpartners] How to handle some lippage

 

One idea is to float the floor with grout where the lippage is bad or do the whole floor. This prevents chipping. I think the stone is Bafq Light Pink from Iran. I would charge more than Greg just because he is independently wealthy and does not need the money. Good luck.

On Tue, May 24, 2011 at 4:20 PM, James Billeaudeau <james@diamondmarblepolishing.com> wrote:

Hi All,

 

I am working up an estimate to hone & polish a 17'x22' den with 12"x12" marble tiles that the customer wants completed with a high polished finish. Its basic color is rose/pink, as I'm not sure of its origin or name and neither is the customer (see attached photos).  She said it came from Home Depot and her contractor son had it installed about 5 years ago.  Thanks if you're able to educate me on its origin.  I'm seeking advice on how to handle the several tiles that have lippage greater than or equal to the thickness of a penny.  It doesn't bother the customer at all since she's lived with it all this time.  I'd like to know if it is wise try and remove/not to remove the lippage, if so how would you go about it, as well as how much additional cost could it add and/or if it will polish out just fine without removal since the customer is OK with it.  As always, any and all advice would be appreciated.

 

Continuing to hone and polish my skills,

 

James Billeaudeau

Diamond Marble Polishing

Lafayette, LA (The original LA)

 

 


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--
Sincerely:

Don Semi
Certified Stone and Tile Inspector
www.srsdenver.com
srsdenver@gmail.com
303-249-7909


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-- 
Marble Floors And More
Kris Dougherty
3304 N Lindbergh Blvd.
Saint Ann, MO 63074
Cell - 314.503.3062
Fax - 314.298.1227



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Regards,
Stu Rosen
201-446-1200
www.mbstonecare.com 
WORLD CLASS STONECARE PRODUCTS
www.mbstone.com
www.stoneshine.com
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