From: Paul Bunis <email@example.com>
To: Restoration and Maintenance <firstname.lastname@example.org>
Cc: Restoration and Maintenance <email@example.com>
Sent: Tue, Jun 14, 2011 13:16:21 GMT+00:00
Subject: RE: [sccpartners] PolicyIf you made the customer aware of the roadblock as soon as it happened you may be ok. But even then you risk credibility. Remember if you tell them up front then you are an expert. If you tell em after it's an excuse.
Paul BunisBoston Stone RestorationAbsolute Chem Dry617-719-8454"...begin with the end in mind"
On Jun 14, 2011, at 9:04 AM, firstname.lastname@example.org wrote:Sounds like a Change Order.
Sent from my BlackBerry® smartphone with Nextel Direct ConnectFrom: Georgia <email@example.com>Sender: firstname.lastname@example.orgDate: Tue, 14 Jun 2011 09:01:57 -0400To: Restoration and Maintenance<email@example.com>ReplyTo: "Restoration and Maintenance" <firstname.lastname@example.org>Subject: RE: [sccpartners] PolicyWhat if it a situation where the job ended up having additional issues that needed to be addressed that were made apparent during the time of restoration?
On Tue, Jun 14, 2011 at 6:49 AM, Fred Hueston <email@example.com> wrote:
Unless you bid the job for time and materials, you are stuck. Thats why I always estimate longer than what I think it will take.--
On Tue, Jun 14, 2011 at 3:08 AM, <firstname.lastname@example.org> wrote:
Hey All, I'm curious about how you all deal with those occasional (for me) jobs where I under estimate the time required to finish a job. Ive never added any charges to invoices for these situations. Some people tell me its not unreasonable at times to charge for extra time. Ive never felt comfortable with the idea. but wondered what you all do. Thanks.Stephen
Frederick M. Hueston PhD
Recommended stone care products http://www.stonecarecentral.com
Many of my informational articles can be found at www.stoneandtilepros.com
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"He who hesitates is lost." (Benjamin Franklin)