Stephen,
This is where in your initial inspection you need to make sure you address each item that may be wrong with the stone. if the stone has a coating on it you need to carry with you the chemicals so you can test an areas to see how the coating is going to come off. Even the use of a single edge razor blade can tell you what type of coating is on the floor. The way the finish co0mes off will give you a pretty good idea what the finish is, then you may want to apply some strippers to see how long the dwell time will be and can it be removed with one or two applications. The evaluation of the floors, walls etc is very important part of bidding jobs. Remember you are the professional and should know what it takes to restore, refinish the walls floors etc. coming back after the fact and adding charges to you bid will probably not get you repeat business. I have found that it had no to make money on a job unless you really missed the bid. You main cost is labor the materials are minimum. If you are pricing correctly and getting your proper profit margins on you labor your time, you would need to have missed the job by more than double the time that you bid it at .
My position is you bid you need to stick to you bid.
John E. Freitag
President/Director
The Stone and Tile School
Office 407-567-7652
Cell 407-615-0134
jfreitag@thestoneandtileschool.com
From: stephen@newlifemarblerestoration.com [mailto:stephen@newlifemarblerestoration.com]
Sent: Tuesday, June 14, 2011 3:09 AM
To: Restoration and Maintenance
Subject: [sccpartners] Policy
Hey All, I'm curious about how you all deal with those occasional (for me) jobs where I under estimate the time required to finish a job. Ive never added any charges to invoices for these situations. Some people tell me its not unreasonable at times to charge for extra time. Ive never felt comfortable with the idea. but wondered what you all do. Thanks.
Stephen
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