look at it this way..You take your car into the shop cause it is making a funny noise. The mechanic puts it on the computer and tells you its going to cost $300 to fix and replace a part. You say OK and come back the next day to pick your car up. At that time the mechanic tells you that it took longer than expected and now the bill is $600.  Would you be upset and would you pay the extra amount.


On Wed, Jun 15, 2011 at 12:56 AM, <stephen@newlifemarblerestoration.com> wrote:
Thanks Walter
----- Original Message -----
Sent: Tuesday, June 14, 2011 10:23 AM
Subject: RE: [sccpartners] Policy

Lots of luck trying to squeeze extra money unless it specified up front (i.e. stripping for waxes and you run into a urethane).  You're the expert who is supposed to know how long it takes for the job and that's the way you have to run with it. When in doubt do a test patch.

On Tue, Jun 14, 2011 at 3:08 AM, <stephen@newlifemarblerestoration.com> wrote:
Hey All, I'm curious about how you all deal with those occasional (for me) jobs where I under estimate the time required to finish a job. Ive never added any charges to invoices for these situations. Some people tell me its not unreasonable at times to charge for extra time. Ive never felt comfortable with the idea. but wondered what you all do. Thanks.
Stephen

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--
Walter Nartowicz
Mid Atlantic Stone Solutions
www.midatlanticstonesolutions.com
4607 Fayetteville Road
Raleigh, NC 27603
919-772-2155 (Main Office)

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