We used to test alot-Over time it got less and less.Onsite testing is done on larger jobs as demos but rarely. I like the idea of a brochure and sample pieces so clients can see first hand.  Giving References works very well too.

On Wed, Jul 6, 2011 at 7:26 PM, Baird Standish <bairdstandish@gmail.com> wrote:
My main comment is that I feel a test does as much for me as for the customer.  I will take a guess as to what I think it will take to hone and polish some marble and how long it will take, but I often prove myself wrong.  As an example, I had a Brescia and Limestone floor that I worked on last week that I thought would take many more steps of honing to get looking great, but actually all it took was 200 grit and polish and it was extremely glossy and the marble (not the limestone so much) had really good clarity.  I wish I were at the point that I could eyeball a job and be 100% accurate.  I don't think I'm bad at it but I am often surprised and I learn a lot from the tests.  That being said, I don't do test on very small jobs that often and when in doubt will cover the eventuality of extra honing in my quote.  Last week, on the job I just mentioned, I gave the person a hard quote on just stripping and polishing but told him that it may require more honing to get it to what he thinks is acceptable. After signing on for the polishing only, we tested a couple of hones and worked in a price for the one honing step that was less than what I anticipated (and what I suggested to him) at the beginning.
Baird


On Wed, Jul 6, 2011 at 7:08 PM, <klhudson@atlantastoneandtilecare.com> wrote:
Stuart,
On occasions I have done the same type of demo especially if its on a big job. However, what I do now is I have a variety of demo stones that I restored and carry around to display to the customer what their options are. Honed, semi gloss and high gloss. Works well and it cuts down on my time and the customers concerns. Hopes this helps!

Kevin Hudson
N-Motion Stone & Tile

Sent via BlackBerry by AT&T


From: "Stuart Young" <santafefc@sbcglobal.net>
Date: Wed, 6 Jul 2011 15:45:33 -0500
To: Restoration and Maintenance<sccpartners@stoneandtilepros.com>
ReplyTo: "Restoration and Maintenance" <sccpartners@stoneandtilepros.com>
Subject: [sccpartners] Catch 22

Gentlemen,
 
When I "resurface" a stone such as travertine, I like to show the home owner what the floor will look like before we actually start the job.  I usually do a demo on one or two stones so that the home owner will know what she is getting.  I do this before I ever talk price. ( I am so confident in this process, that it almost always clinches the sale. )  I like to do these demos in front of a window where natural light is streaming in.  That seems to be the best place to demonstrate to the owner how good the floor will look compared to the "unworked" surrounding areas.  However, the owner sometimes thinks  "what if I don't like it?" There will be this area that looks distinctly different from the rest of the floor if they don't go through with the job.  How do you handle this?  Is there any better way to do this?
 
Stuart Young
Santa Fe Floor Care 
----- Original Message -----
Sent: Wednesday, July 06, 2011 10:47 AM
Subject: RE: [sccpartners] No subject

Hi. How long do you all let the floor dry before crystallizing?  I often run into a problem with the crystallizer darkening the stone, which means that there is too much moisture in the stone?
Baird

_________________
From Baird Standish
Managing Partner
Facility Specialists,LLC
1616 Walnut Street
Philadelphia, PA 19103

On Jul 6, 2011, at 9:59 AM, John Freitag <jfreitag@thestoneandtileschool.com> wrote:

Randy,

 

Going up to 3000 is over kill, the serpentine has some calcium in it so there will be a polishing reaction using the 5X polishing Powders. The crystallizer will just give it the final pop to the finish.

Also not all crystallizers are pink.

 

 

John E. Freitag

President/Director

The Stone and Tile School

Office 407-567-7652

Cell 407-615-0134

jfreitag@thestoneandtileschool.com

 

<image001.jpg>

 

www.thestoneandtileschool.com

 

 

 

From: Randy Frye [mailto:rfrye@comcast.net]
Sent: Wednesday, July 06, 2011 8:00 AM
To: Restoration and Maintenance
Subject: RE: [sccpartners] No subject

 

We start at the appointed grit, carry the grits to at least 3000, then granite polishing paste, finalize with the pink stuff.
Good luck


On 7/6/11 1:20 AM, "Roger Konarski" <qm144@yahoo.com> wrote:

I have been asked to restore a serpentine bathroom. Shower, vanity top, tub surround and floor. This is one stone I don't like to restore. Looking for suggestions on handling this job. Honing followed with MB 20 or should we just use the pink stuff on the stone?
 
Thanks,
RK  


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--
________________________________________
>From the desk of

Baird Standish
Managing Partner
Facility Specialists, LLC
1616 Walnut St.
Philadelphia, PA 19103
Phone: 215-732-7505
Fax: 215-546-9160



--
Regards,
Stu Rosen
201-446-1200
www.mbstonecare.com 
WORLD CLASS STONECARE PRODUCTS
www.mbstone.com
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