In my inspection services I am seeing many cases of doctored stone.  I have found that any fix for this problem is only temporary. I would suggest she contact the fabricator and demand a new countertop. If not she may opt to take them to court. If she needs my help with expert issues have her contact me.  I would suggest testing it first to confirm it is doctored before she does anything else. This way she has proof that it is doctored.

On Thu, Jul 14, 2011 at 9:23 AM, Walter Nartowicz <walter@midatlanticstonesolutions.com> wrote:
Go to Tenax and they'll have what you need.

On Thu, Jul 14, 2011 at 3:24 AM, Hector Castillo <Hectorcastillo@comcast.net> wrote:

Sorry  one more try

http://s602.photobucket.com/albums/tt110/2321castillo/BAD%20Black%20Granite%20loss%20of%20color%20San%20luis/

 

From: Hector Castillo [mailto:Hectorcastillo@comcast.net]
Sent: Thursday, July 14, 2011 12:09 AM
To: Restoration and Maintenance
Subject: [sccpartners] loss of black color in granite anyway to re tint black granite?

 

Customer bought  counter top by mail order and was told it was black granite .

She says it never looked shiny,  Looked dull.

She went to a home show and bought a cleaner not for stone and cleaned the counter top only to lose some of the black color and looks a bit gray and really dull now.

Some young kid  came over and tried to polish the counter top and enhance the stone just in a small spot. See the photos.

 

Now she is not happy.

 

I told her that any fix is temporary and I would get back to here for some ideas on how to help her.

She is asking for a re-polish and the black color back and ideas guys?

 

What to use and where to get it?

 

Hector  Castillo

805-739-0169


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Walter Nartowicz
Mid Atlantic Stone Solutions
www.midatlanticstonesolutions.com
4607 Fayetteville Road
Raleigh, NC 27603
919-772-2155 (Main Office)

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Frederick M. Hueston PhD
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www.stoneandtilepros.com
Recommended stone care products  http://www.stonecarecentral.com

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