John
I'd love to see the sample work order. 

Sent from my iPhone

On Jul 26, 2011, at 11:36 AM, "John Freitag" <jfreitag@thestoneandtileschool.com> wrote:

Paul,

 

First the quarry tile has very little porosity, therefore it should not have been sealed. if you were sealing the grout line then you guys needed to only apply the sealer on the grout lines and not the tile surface.

To remove first try using a alkaline based stripper degrease. If that not working then use some honing powder and some stripper the combination should remove the sealer.

As you now know only seal the grout lines on the quarry tiles.

 

Question ???? when you send out your guys to do jobs are you giving them a work order outline what they are to do?? if not I would recommend giving them a written work order with the brief instruction on it.

 

Example strip and clean quarry tiles, seal grout line only.

 

If you need an example of a work order form let me know..

 

 

John E. Freitag

President/Director

The Stone and Tile School

Office 407-567-7652

Cell 407-615-0134

jfreitag@thestoneandtileschool.com

 

<image002.jpg>

 

www.thestoneandtileschool.com

 

 

 

From: PBunis@aol.com [mailto:PBunis@aol.com]
Sent: Saturday, July 23, 2011 11:38 PM
To: Restoration and Maintenance
Subject: [sccpartners] Sealer residue on quarry tile floor

 

OK

In a stroke of genius, my techs cleaned and sealed a quarry tile floor. They apparently didn't do a great job cleaning up grout lines because the customer called today to say there is a white haze on the floor.  Used a water based sealer. How should I go about removing the haze ?

 

 

Paul Bunis
Boston Stone Restoration
Absolute Chem Dry

781-793-0700
617-719-8454


"....begin with the end in mind."

 

In a message dated 7/19/2011 12:12:35 P.M. Eastern Daylight Time, jfreitag@thestoneandtileschool.com writes:

James ,

 

The mildew may be coming from the back side of the stone. this means there is moisture behind the stone.

 

First try using a bleach solution to clean the walls to see if removes the mildew. If this does not remove it then you may need to apply a poultice.

If the mildew is removed by cleaning, then use honing powders and go over the walls to remove any damage. If there is no damage take Stonecare Central Soap and film Remover to do a deep clean on the walls.

Then seal with an impregnating sealer ( Solvent Based).

 

Be sure to sell the customer the necessary care product to maintain the shower once you have it completed.

 

If the mildew is coming from the back side of the stone you need to determine where the moisture is coming in and then see if the mildew is bad enough for the stone to be removed and the walls be treated for the mildew. Or remove the mildew allow the walls to totally dry for several day then go back complete the repairs and seal the stone.

 

 

John E. Freitag

President/Director

The Stone and Tile School

Office 407-567-7652

Cell 407-615-0134

jfreitag@thestoneandtileschool.com

 

<image001.jpg>

 

www.thestoneandtileschool.com

 

 

 

From: James Billeaudeau [mailto:james@diamondmarblepolishing.com]
Sent: Monday, July 18, 2011 6:03 PM
To: Restoration and Maintenance
Subject: [sccpartners] Travertine Shower Walls

 

Hi Partners,

 

Can you share advice on how to handle the restoration of a honed travertine tile shower?  The shower was built in 2002 and purchased by the existing owner in 2003.  It has three walls with a total width of 12 feet and the tiles extend up 9 feet high.  Nothing has ever been done to the shower by the previous or current owner other than wiping down the walls with over the counter cleaners.  Each wall has what looks like mildew staining in the first tiles from the floor. I came up empty when scraping the walls wtih a single edge razor blade.  Nothing came off of the tiles.  The mildew looking staining seems to be embedded in the stone, and there are also mineral staining on the tiles from the shower head down.   I've enclosed photos of the "mildew" staining.  Any advice would be appreciated.  This would be my first travertines wall restoration and would appreciate guidance in the proper way to approach. Thank you all in advance.

 

James L. Billeaudeau

Diamond Marble Polishing

Lafayette, Louisiana


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