Its the classic dilemma-we always want to give the client our best and thats good. Sometimes we can get sandbaged by doing more than needed. Sometimes our estimate misses some details or we think we can take a shortcut and help out a customer. Sometimes the customer can lead us into a situation. We have all heard it time and time again"I just want it polished up a bit" We have all been there.Anyway when you say the MB-20 left it favorable it sounds like it didnt do much. Its possible the surface needed to be honed or the MB-20 which can be a pain in the ass may need to tweak your process a bit. So if you arent satisfied with the finish you shouldnt feel guilty or think you are doing your clients a diservice at all as long as the results are more than just favorable.Talk to your customer feel them out-they may be happy with the finish from the MB-20 if not go right to plan B. Its also possible after rehoning(at least to 1800) to try the 20 again you may be suprised .Have you tried 5x or tin oxide. It also depends on how you priced the job out no need to take a loss if you can have someone crystalize and move on.On Mon, Aug 1, 2011 at 10:24 PM, Mike Marsoun <nulifesc@bigpond.com> wrote:
Most of the concern with crystalization has to do with trapping water vapors that transmit from the sub floor. Countertops don't have this problem and are a different story.Sent via BlackBerry® from Telstra
From: Devin Vance <classicmarblemail@gmail.com>Date: Mon, 1 Aug 2011 20:39:03 -0400To: Restoration and Maintenance<sccpartners@stoneandtilepros.com>ReplyTo: "Restoration and Maintenance" <sccpartners@stoneandtilepros.com>Subject: RE: [sccpartners] Kitchen Top !It's how you set your standards higher than your competitors that sets you apart. Always do the right thing to the best of YOUR capabilities. Who cares what anyone else is doing if you can sleep with a clear conscience.
Devin Vance
Classic Marble Restoration, Inc.
954-815-8023; classicmarblemail@gmail.com
www.classicmarblerestoration.comOn Aug 1, 2011 8:35 PM, "Roger Konarski" <qm144@yahoo.com> wrote:
> I have a large kitchen counter top to service, the top is serpatene. I have MB 20 – which gave favorable results. My question, would I be doing my client a disservice if we honed and Crystallize the top. Because I have someone I can send who can get the job done. I feel guilty about doing it that way, but how would most of my competitors handle the stone.
>
> Sincerely,
>
> Roger Konarski
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