Mike & Tammy,

First you will never get rid of the rough areas. It is possible it came from the quarry in that condition but could be caused from the moisture pushing the salts from beneath the stone this causing the areas to open, it could be the result from over crystallization. It could have been caused from a coating being applied on the surface and then stripped off. At the end of the day you need to deal with the stone you were given.

I would maintain this floor using diamonds to remove any of the scratches and etching, then polish with a polishing powder, BE SURE to neutralize the floor when you finish polishing. I would not use any crystallizer on this floor and in my contract I would note these areas that are open and also keep pictures of the floors in the customer file.

Be sure to protect yourself on this floor, document everything !!!!

John E Freitag

Director

The Stone & Tile School

Office 407-567-7652

Cell 407-615-0134

jfreitag@thestoneandtileschool.com

schoollogo

www.thestoneandtileschool.com

From: Michael and Tammy [mailto:daci6537@comcast.net]
Sent: Wednesday, June 20, 2012 12:52 PM
To: Restoration and Maintenance
Subject: RE: [sccpartners] Fw: black stone

They want it maintenance polished approximately 4000 square feet consistent pattern throughout the house in the Negro marquina. No signs of moisture. Trying to get more information from the staff. Appears to be over polished but however the staff seems to think it came from the quarry that way.

Thanks Tammy

From: John Freitag

Sent: Wednesday, June 20, 2012 12:00 PM

To: Restoration and Maintenance

Subject: RE: [sccpartners] Fw: black stone

Tammy & Mike,

I agree with Stuart, providing it base color is black. It appears to be spalding and the veins are opening up. A common problem with some black and green stones.

I hope you are not trying to do anything with the open veins and spalding ?

What service is the customer asking for ?

John E Freitag

Director

The Stone & Tile School

Office 407-567-7652

Cell 407-615-0134

jfreitag@thestoneandtileschool.com

schoollogo

www.thestoneandtileschool.com

From: rosen.stuart@gmail.com [mailto:rosen.stuart@gmail.com] On Behalf Of stuart rosen
Sent: Wednesday, June 20, 2012 11:25 AM
To: Restoration and Maintenance
Subject: RE: [sccpartners] Fw: black stone

Nero marquina
Good to work with

On Jun 20, 2012 11:12 AM, "Michael and Tammy" <daci6537@comcast.net> wrote:

From: Michael and Tammy

Sent: Wednesday, June 20, 2012 10:26 AM

To: Restoration and Maintenance

Subject: Fw: black stone

From: Michael and Tammy

Sent: Wednesday, June 20, 2012 10:10 AM

To: Restoration and Maintenance

Subject: black stone

Does anyone recognize this stone?

Thanks

Tammy

Marble Plus

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