Specifically, statistics say that you are 75% more likely to close the sale
when you are there. On the other hand, on commercial bids, you seldom have that
kind of opportunity. So, I would email the bid and mention in the closing of the
email that I will be calling them in 1, 2, 3, or however many days to follow up.
Answer any questions and hopefully schedule the work. Then either you, or a
member of your staff do just that. Also, when I call back to follow up, I
generally act is if the deal is closed. "Hi, this is Paul calling from Boston
Stone Restoration, I am just calling to follow up on the proposal I sent
and to schedule the work."
I still would rather get the contract signed and hopefully a deposit, on
the first visit.