I have to agree there is no quick fix..The damage is done and it needs to be done properly. I would explain this to your client and tell him the only way to fix the problem is complete restoration.  If you like you can ease the cost by spreading over several payments. If he is unwilling to do this and is looking for a quick fix than you may be better walking away than putting your reputation at stake.

On Mon, Feb 9, 2009 at 3:56 PM, <rmoore@americanstonecare.com> wrote:
Guys,

I have been called by a new potential client who has 16,000 square feet of
granite in the lobby of his building. He has had two of the biggist names
in facilities maintenance handling his floor for the past two years. The
first outfit came in and crystalized. (told client he was receiving
diamond honing and polishing) Second group came in and just maintained the
crystalized floor.(also claimed to be diamond grinding and polishing)
After our meeting, our potential client understands what has been done to
the floor. Now, here is the issue I think we will all face with todays
market. I believe our new potential client has one of two options. 1.
Diamond grind off all crystalizer and repolish our way.(very labor
intensive= high cost per square foot) or we re-crystalize the floor and
maintain it until the economy improves. I was able to contact one of the
large maintenance companies and found out they charge 60 cents a square
foot to crystalize. Does anyone have a similar issue? How much would you
guys charge to do this? Am I on the right track? Thanks in advance for
your input.

Ron Moore
American Stone Care, Inc.
American Concrete Polishing, LLC.
American Restoration and Floor Care, LLC.
16458 Lone Oak Place
Hamilton, VA. 20158
(877)338-5559 office
(301)602-2307 mobile
rmoore@americanstonecare.com


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