I have had great success with this sort of polishing

 

Few things I think though you should know and warn the customer

 

-use the best type diamonds, I purchased some alpha diamonds made for granite  ( Twistouch system)  I have had them for over 5 years now, it’s not a diamond u will use every for every day polishing

 

-finish to the highest grit, polish with a felt pad and granite powder

 

-Then you may need to use a mix of granite powder and crystallizer designed for this purpose

 

 

Practicing of course is essential but now I can comfortably go in and polish such areas in less than an hour and walk away with 300 to 500$, essentially you are saving their granite.

 

Often , if it is an older installation, my area looks better than the rest, so I get the contract to buff the rest of the counter which further increase my contract.

 

The only downfall and I only noticed it when I did such an operation on an island, it does leave a slight divot, you must warn the customer. 

 

The other situation was my earlier arguments, about granite being resined. It can lighten in color only because of the way the stone has been manufactured. It has happened once where a granite , the more I touched it , the worst it got. Client was furious because I had not advised them. Now on unfamiliar stones I ask them if they have a cutting board I can bring to my shop or I need to go to the shop and get a similar piece. I can do a test for such a price. I ask for 100$ to 500$ depending on the complexity and what I have to go through to get it done.  I get to practice and get paid for it.

 

I have done quite a few such etchings on counters and on floors (when one tile was affected)and it worked out perfectly 75% of the times.

 

Finale

 

Such a call, I tell the customer , I will send in an operator, he will grind and polish the stone, we have 75% chance of success, but the granite may lighten or darken in color as compared to the rest of the counter.  We cannot guarantee 100% , the cost will be $$.

 

And I let the customer decide if this is worth the operation or maybe it’s just better  that the microwave  covers the area.

 

 

 

If the etch mark is clear like crystal, there's really nothing you can do about it.  If it isn't, you may be able to hone, color enhance and polish.....but it looks like a lost cause.

 

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