I would contact Laticrete and see what they suggest for this. They may have something. Perhaps the installer should have applied grout release or sealed the tiles prior to grouting?

On Jan 21, 2013, at 1:52 PM, Ron Moore <rmoore@americanstonecare.com> wrote:

Partners,

Sorry. Trying again. Please review photo. The grout that was used is laticrete perma color, Raven. Any ideas on how to get this out? Thanks.

Ron

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