Hello all,<div><br></div><div>I have a project that has Creme Marfil 18x18 tiles with a decorative pattern in the middle which is made of 12x12 creme marfil and bordered with a mosiac that includes creme marfil/black marble/emperador brown marble. The GC took photos while the installer installed. This helped me with some clues. During the install, the finish appears to be a clear, gloss finish. The surface I saw had etch marks, lots of haze, some orange peel and a swirl pattern that only a machine can make but deep enough to make me think it was done with diamonds. </div>
<div><br></div><div>Alex saw my photos and told me his thought was that it was cleaned with a grout haze remover and then a crystallizer was used to try to shine it back up, unsuccessfully. We also found chunks of what was used to bond the tile and the Ditra.  It is a very light weight, bright white mastic looking product.  I did find many loose tiles and tiles that have cracked. I also found areas where grout was pulling out (not just shrinking). This concerns me because I don&#39;t want to cause further damage with my machines if it is not bonded properly.</div>
<div><br></div><div>What I have described is on everything in this installation.  Walls, floors, showers, etc.  About 1800 sq. ft. total</div><div><br></div><div>Here is a safe link to my photos I took at the project site: <a target="_top" href="http://ppl.ug/wnzyFljjEsk/">http://ppl.ug/wnzyFljjEsk/</a></div>
<div><br></div><div>Can I get your thoughts and opinions?<br clear="all"><div><br></div>-- <br><p>-- <br></p><div>Professional Regards,</div><div>Georgia Rivera</div><div><br></div><div><p><img src="https://mail.google.com/mail/u/0/?ui=2&amp;ik=af0d3bec2b&amp;view=att&amp;th=13bfb8cc021e609a&amp;attid=0.6&amp;disp=safe&amp;realattid=ii_13bfb87b8d625f32&amp;zw" alt="Inline image 1"><br>
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