I would do my best to stay away from refilling with epoxy. If they insist, then charge accordingly. There is always more holes then expected. 

My process:
1. Cut old grout and regrout with latex non sanded grout. Note: do not sponge off. The grout will need to sit and cure. Grind off the excess grout. This will give u a transition. 

2. Proceed with the 50,120,220 wet. 
3. Switch to monkey pad @400
4. Use a 800 monkey pad dry to give satin or a 1000grit screen. 

Sent from my iPhone

On Feb 19, 2013, at 8:46 AM, "J. Palacio" <flooramor@aim.com> wrote:


If you change techniques now you may not match what you provided on the sample. 

The Tennax should polish where the Traverfill won't. At least in my experience. 

Are you flattening the floor or just polishing? Pin holes are the least of your worries if you will be using metal pads. 



On Feb 19, 2013, at 9:35 AM, Stuart Young <santafefc@sbcglobal.net> wrote:

This week we are beginning a job on 1500 sq. ft. of travertine.  It is a poor installation:  The grout joint is about 3/8 inch and there is a lot of lippage, and as a matter of course around here, sanded grout.  We did a sample area of 4 tiles last week.  In spite of all that we were overcoming, the test turned out quite well.  The owners liked it and they want us to proceed. Here are some questions that I have:

1.) How can I ramp up the areas of lippage so that we are not knocking off the edges with our klindex?

2.) We filled pin holes that opened up with tennax epoxy filler.  This is not user friendly, in that it has to be done rather quickly. Might we use traverfill? The holes comprise less than 10 per cent of the tile.  I am hoping that using traverfill rather than the epoxy the degree of polish will not be significantly affected.

3.) Any suggestions that will help us avoid scratching the tiles from the sanded grout?
4.) Any prayers would be duly appreciated.

Stuart Young
Santa Fe Floor Care



On Feb 5, 2013, at 8:41 AM, John Freitag wrote:

Perhaps I missed an email but first what type of stain are you trying to remove. The type of stain you are attempting to remove will dictate the chemical you need to mix with the powders you are using to  poutice with.
 
Let me know what type stain you are trying to remove and I can give you some suggestions.
 
 
John E Freitag
Director
The Stone & Tile School
Office 407-567-7652
Cell 407-615-0134
 
<image001.jpg>
 
 
 
 
From: J. Palacio [mailto:flooramor@aim.com] 
Sent: Monday, February 04, 2013 6:08 PM
To: Stone and Tile PROS Technical Support
Subject: RE: [sccpartners] Raising our batting average.
 
Hydrogen peroxide 40 volume should work. What's the stain source? 
 



On Feb 4, 2013, at 6:52 PM, Stuart Young <santafefc@sbcglobal.net> wrote:

After 22 attempts at poulticing stone, we have a success rate of 0%.  Never have we been able to remove a stain from stone. We have recently been given a new opportunity to raise our average. Can anyone give us help or advice?  
 
Stuart Young
Santa Fe Floor Care
 
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