I used to do that. It now I just really try to spend time with the client and educate them. It's hard because some are really not that interested and it is an art to communicate with them, and not just sound negative. If you can point out real life observances of their situation, and draw from past experience, tell them a story about a similar situation it helps. Also when I send in my bid, always by email, I will attach a link to an article from my website or my informational blog. I also have some small one minute PPT presentations that show how we do it and why we are better. So I say COMMUNICATE in as many forms as possible. 

Sent from my iPhone

On 21/07/2013, at 4:54 AM, stuart rosen <mail@stoneshine.com> wrote:

Yes

On Jul 20, 2013 12:10 PM, "Hector Castillo" <hectorcastillo@comcast.net> wrote:

Hi

Can I get a copy also.

 

Hector Castillo

 

 

From: rosen.stuart@gmail.com [mailto:rosen.stuart@gmail.com] On Behalf Of stuart rosen
Sent: Saturday, July 20, 2013 7:02 AM
To: Stone and Tile PROS Technical Support
Subject: RE: [sccpartners] The benefits of asking questions and testing your floors

 

Yes we do.
When i am in the office i can send you a copy.

On Jul 20, 2013 9:03 AM, "Dayron" <dayron@perfectmarblefloors.com> wrote:

A couple of weeks ago I went to bid a restaurant, the weird part was 3 other flooring contractors where there at the same time

While the others went to measure I took the manger on the side and asked several questions you know the usual we ask, also asked him if I can do some test.  Of coarse I did my measurements before I left he asked what were the test floors, I told him it tells me the characteristics of the stone I also asked for a mock up demo so he can see what it would look like and to tell me how the floor would react

Long story short I was the 2nd highest bid and got the job, because he said extremely professional and prepared

Partners I was wondering do anyone of you have an evaluation form. What would this form contain, question to ask and test information for both our client and ourselves I think it would be great for our organization to have a uniform evaluation form on stone

Sent by iPhone
Dayron Padilla
Perfect Marble


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