I would use a vortex (black dot) pad(or similar) -along with the epoxy haze remover after letting it dwell for a bit.
Best to abrade that stuff .


On Sat, Mar 8, 2014 at 3:15 PM, Lorne Greenberg <lorne@fabracleen.com> wrote:

Did you use the laticrete one? I thought you meant you used the manufacturers remover on the floor and that would have been mapei. A good remover should work it just needs a lot of dwell time to break down the grout and then you can extract it.  Depending on how deep the pores are, grinding may not get it all out either.

Lorne Greenberg
 
Fabra-Cleen
"Getting all the dirt since 1949"
lorne@fabracleen.com
www.fabracleen.com
212-777-4040, 718-776-3564
516-377-0993

On Mar 8, 2014 2:28 PM, "Stephen Webb" <stephen@newlifemarblerestoration.com> wrote:
don't know Ive only used Laticrete. The builder said that the mapei didn't come with any cleanup anything just saying to use water and now they have a very expensive mess



On 3/8/2014 9:23 AM, Lorne Greenberg wrote:

I never used the one from Mapei but is that one that needs to stay on for 30 minutes to 2 hours?

Lorne Greenberg
 
Fabra-Cleen
"Getting all the dirt since 1949"
lorne@fabracleen.com
www.fabracleen.com
212-777-4040, 718-776-3564
516-377-0993

On Mar 8, 2014 2:12 PM, "Stephen Webb" <stephen@newlifemarblerestoration.com> wrote:
 Customer has severe epoxy (mapei) grout residue in limestone pores. have tried the grout manufacturers epoxy grout haze remover and K&E coating remover with no effect. Before we grind is there anything else we should try?
Thanks
Stephen

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Stu Rosen
201-446-1200
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