Derek, Are you saying Absolute black from China and India is doctored or all absolute black is doctored?

----- Original Message -----

Sent: Monday, December 17, 2007 8:15 AM

Subject: RE: [sccpartners] KNOWLEDGE BASE QUESTION

We would like to see some pictures to know what is going on. We need to know if tiles were sealed and if they were with what sealer, also if any chemical were used to clean haze of the tiles.

there may be few different problems.

1. grout haze is on and right chemical has to be use to remove it.

2. absolute black should not be sealed because it dose not absorb any sealer and it dos not react with most acids. Now if sealer were used,sealer is reacting with acid like vinegar, lemon juice etc.. and the reaction will appear in light whitish 'ghost' stains on that granite.

3. Absolute Black is from India or China and its 'doctored' (not a true granite) and reacts with chemicals, acids,etc.. . And it is going back to its natural grey color after black dye is removed.

There may be few other problems but we will need to se it.

On 12/17/07, Debbie Shaw <debbie.shaw@gmail.com> wrote:

Hi Guys,

We received this question from our Ask Our PROs. Your answers would be appreciated and you will be given credit (and a link to your site) in the Knowledge Base.

The following question/comment was submitted from your knowledgebase
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From: Carmela Rice
I had absolute black granite tiles installed on a floor. After grouting was complete, there was a film or haze all over all of the tiles. It does not even look like granite any more. This haze is not on the surface of the tile, i.e. it can not be rubbed off or scraped off and you cannot feel anything on the surface. I don't know if the stains have impregnated the tiles or if the surface has been etched. Is there a way to remove the haze and restore the tile back to its original finish?

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