Thanks Bob! As always your help is greatly appreciated.

On Tue, Sep 6, 2022 at 10:03 PM Bob Murrell - bmurrell at m3techinc.com (via sccpartners list) <sccpartners@stoneandtilepros.simplelists.com> wrote:
Since it is porcelain, a color enhancer would certainly not penetrate the tile itself. I would suspect there is excess material smeared on the surface.
I complete a test area and would use mineral spirits and a pad under a floor machine to loosen the sealer and wipe it up with old towels or rags. 
Then clean the surface with a Stone & Grout Intensive Cleaner. Evaluate and repeat as necessary.
Do a test go confirm results and procedure.
Good luck.

Sent from Bob Murrell's iPhone
M3 Technologies, Inc.
865-607-0957
Office 800-342-4533


On Sep 6, 2022, at 9:36 PM, Riadh S - EM Surface Care <riadh@emsurfacecare.com> wrote:


Porcelain 

On Tue, Sep 6, 2022 at 9:34 PM Bob Murrell - bmurrell at m3techinc.com (via sccpartners list) <sccpartners@stoneandtilepros.simplelists.com> wrote:
Glazed?
Unglazed?
Porcelain?
Terra Cotta?
Quarry?

Sent from Bob Murrell's iPhone
M3 Technologies, Inc.
865-607-0957
Office 800-342-4533


On Sep 6, 2022, at 9:17 PM, Riadh S - EM Surface Care <riadh@emsurfacecare.com> wrote:


Tile is  ceramic tile

On Tue, Sep 6, 2022 at 8:57 PM Bob Murrell - bmurrell at m3techinc.com (via sccpartners list) <sccpartners@stoneandtilepros.simplelists.com> wrote:
Riadh,
What type of tile?
Is it a saltillo or similar type tile?
I would guess that there maybe excess left on the tile or that it was not applied correctly or that it was the wrong sealer for that tile.
Knowing the type of tile will help with the diagnosis and course of action.

Sent from Bob Murrell's iPhone
M3 Technologies, Inc.
865-607-0957
Office 800-342-4533


On Sep 6, 2022, at 8:46 PM, Riadh S - EM Surface Care <riadh@emsurfacecare.com> wrote:

Good evening Pros,

Has anyone come across the need to remove this 511 sealer from tile. My customer decided to smear all over his band new floor and the Mrs is not happy. 

I looked online and the Miracle Heavy Duty Cleaner is what I could come up with. 

Any guidance would be greatly appreciated!

Best regards,

Riadh Sookoor
EM Surface Care 
813-957-3223
--
Kind Regards,
Riadh Sookoor
President
813-957-3223
Insured and Certified
Membership: 
Greater Riverview Chamber of Commerce 
Hillsborough County Minority and Small Business Entity 
  





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Kind Regards,
Riadh Sookoor
President
813-957-3223
Insured and Certified
Membership: 
Greater Riverview Chamber of Commerce 
Hillsborough County Minority and Small Business Entity 
  





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Kind Regards,
Riadh Sookoor
President
813-957-3223
Insured and Certified
Membership: 
Greater Riverview Chamber of Commerce 
Hillsborough County Minority and Small Business Entity 
  





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Kind Regards,
Riadh Sookoor
President
813-957-3223
Insured and Certified
https://surphaces.com/case-studies/
Membership: 
Greater Riverview Chamber of Commerce 
Hillsborough County Minority and Small Business Entity