I just sent my rep an email to send me all the necessary paperwork to
cancel all books and when every book expires
----- Original Message -----
Sent: Thursday, April 02, 2015 5:23
PM
Subject: Re: Yellow pages
O-man don't open up this can of worms
Our Dex yellow pages has it in the fine print if you want to cancel you
need to file the right paper work by calling and them sending it to you and if
they don't hear from you when re-up starts... they can just sign you back up
off your previous agreement. And different departments like the different
cities,suburbs... internet listings all needed a different cancellation sent.
Its took me 2.5 years to get out of that mess. I signed one cancellation
notice thinking it was for all my advertising of all areas with them. Found
out when the statements kept coming...No that was only for this area, sorry
its to late you will have to pay for the new year for the other listing, but
the one listing you did cancel. Then they would say..Make sure you get your
cancellation for these area before this date and that listing before this
re-up date... Bla-bla-bla.
I know take a deep breath.. calm down.. O yes the representative figured
when I was calling her cell phone to say what the heck, she never answer her
phone or return my calls.
grrr!!
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