Hi Partners,

We have a consumer with the following issue.
Yes, another fireplace, hearth problem.
If you have suggestions for this consumer please let me know.

Thanks again for your help.


 Hi There!

We have a natural field stone fireplace. There was a leak in our roof/ceiling that has caused a lot of water damage and streaking over the years. How can we remove the water stains from white grout and field stone?

Also, on the hearth, it appears that the previous owners spilled wood stain on the stone. I looked at your guide for how to remove the stain, it said to use commercial paint remover and Stone Poultice Powder. Is this Stone Poultice Powder the mixture of flour and peroxide?

Thank you!

~Excited to remove these nasty stains!

Doug Smith
Stone and Tile PROS/Id Est Productions
15155 W. Colonial Drive
Winter Garden, FL 34778
877-842-8249, Ext. 727
407-754-4560 Direct Line