Working in reverse order:

·         Oil stains can be removed on site.  Most likely the spots are etch marks, which can also be removed on site.

·         The seam….. Call up the fabricator, have them tear out that top, take it back to the shop and recut the seams.  Hope there is sufficient overhang on either side to compensate.  If not, I would demand a new top.  Fabricator eats the cost.  Its ashamed the builder or designer allowed that to pass inspection or QC.



Thank You,

Eric Vogel

Counter Crew



From: [] On Behalf Of Stone and Tile PROS
Sent: Wednesday, December 28, 2016 4:42 PM
Subject: [QUAR] Countertop Problem
Importance: Low


Hi Partners,


We've had a frantic call from a design firm. They have just had very costly new countertops installed in a client's multi-million dollar home and they are looking to us for advice / direction.

I've prepared a quick document for you to see multiple images of the two issues:

  1. Bad seam. The seam itself looks bad, but more importantly look at the chip repair. 
  2. Spots. ("My stone fabricator was installing Marble in my client’s kitchen when they pointed out spots on the white marble - the marble is Calacattta Colorado Satin 3cm purchased through Arizona Tile and Stone. They look like oil spots - the formation of them look like a “splash” mark across the marble. Please see attached images below and let me know your thoughts - I would greatly appreciate your guidance and expertise!")


Debbie Shaw

Id Est Productions, LLC

15155 W. Colonial Drive, 783968

Winter Garden, FL 34778

(877) 842-8249


(i.e. we help you say it best)

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