Hey Doug, what I've done before is used my portable extractor connected to the water heater to get MAXIMUM heat to melt the wax away.  Then scrub with a strong degreaser after all the wax is meted away. Then keep on supper hot until all the wax and degreaser is flushed away. 
Then you can deal with the stain. But until 100% of the wax and grease from the wax is flushed away step 2 is a waste of time. Because the wax is a barrier to remove the stain. Same as trying to polish a floor with a coating on it.... it's got to be completely stripped first.

Tony DeLuna
925-625-9625
www.PatriotStoneRestoration.com

On Jan 9, 2017, at 3:25 PM, Bill Selik (via sccpartners list) <nobody@simplelists.com> wrote:

I have tried this before with no luck.  The more I tried the more it spread since you have to melt it down with either a heat gun or stripper but I could not draw it up before it would set again.  I like to hear what Dr. Fred would do if anything.

Good luck, Bill Selik
Gourmet Stone Care


On Monday, January 9, 2017 1:51 PM, Pat Staples <cpstaples@msn.com> wrote:


It looks like limestone so it going to be very porous. Me personally I would get them to clean it  with  some dish soap and water and see how that works . Getting it all out it's going to take a lot of work. If the dish soap don't work I would start off cleaning it with a wax and grease remover and see how much comes out and then they may have to do some poulticing also. Poulticing can also be done with dish soap and water because dish soap will remove wax and grease. Remember when mixing the poultice put it into a peanut butter consistency and since it is on a fireplace they could tape a piece of cardboard underneath while applying the poultice and then cover it with Saran Wrap. Tell them not to be alarmed if this stain gets bigger. Since it is limestone the moisture will wick outwards.



Sent from my Sprint Samsung Galaxy S7.


-------- Original message --------
From: Doug Smith <dugorlando@gmail.com>
Date: 1/9/17 3:38 PM (GMT-05:00)
Subject: Fwd: CONSUMER QUESTION 2017

Hi Partners,

Does anyone have any idea on what this consumer can do to remove the wax stain?

Thanks,

Doug


---------- Forwarded message ----------
From: Doug Smith <dugorlando@gmail.com>
Date: Wed, Jan 4, 2017 at 1:26 PM
Subject: CONSUMER QUESTION 2017
To: sccpartners@stoneandtilepros.simplelists.com


Hi Partners,

Please see attached image.
This consumer placed an unlit decorative candle on her fireplace mantel.
The mantel is sand stone.
The candle melted from the heat generated by the fireplace and the wax stained the mantel.
Consumer would like to know how best to remove the stain.

Please let me know your ideas.

Thanks,

Doug

--
Doug Smith
Stone and Tile PROS/Id Est Productions
15155 W. Colonial Drive
#783968
Winter Garden, FL 34778
407-754-4560 Direct Line



--
Doug Smith
Stone and Tile PROS/Id Est Productions
15155 W. Colonial Drive
#783968
Winter Garden, FL 34778
877-842-8249, Ext. 727
407-754-4560 Direct Line
 
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