Dr. Fred makes a good point about using the appropriate thinset. The several times we have seen this problem and torn out the floor, it was the gray thinset each time. 

On one floor we had this problem only in the kitchen where there was gray thinset. The rest of the areas had no staining but had white thinset. Unfortunately for the client, the entire floor had to come out due to this installation mistake. 

Jeff
On Sun, Jun 4, 2017 at 12:00 PM Stephen Webb <stephen@newlifemarblerestoration.com> wrote:
About 10years
On 6/4/2017 4:09 AM, Stuart Rosen wrote:

I agree with Fred and Jeff just curious when it was installed.

Sent from my iPhone

On Jun 3, 2017, at 1:09 PM, Stephen Webb <stephen@newlifemarblerestoration.com> wrote:

Thank you


On 6/3/2017 1:25 AM, Fred Hueston wrote:
There are several problems here
First, they did not install the stone properly. The dot method used is not an approved standard.
Second, it's possible they used gray setting material instead of white. This can cause bleed through in certain stones.
Thrid. It could also just be moisture, if this is the case it will go away

In either case, its not good and more than likely will need to be replaced. I would perform a destructive test to see whats going on underneath. Il  bet they used gray setting materials

On Sat, Jun 3, 2017 at 12:36 AM, Stephen Webb <stephen@newlifemarblerestoration.com> wrote:

Yes it is seagrass limestone, Im curious as to what caused the cloudy damage between the thinset dots, moisture collecting in the voids under the tiles? and then wicking up salts?


On 6/2/2017 4:19 PM, Jeffrey Hammons wrote:
I've seen this before. I can't tell if this is limestone from this picture but it most likley is. We have a demolition service and thats where I encountered this problem before. In our case, and it looks to me like this is the same situation, the installer put 9 dots of thinset on the back of each tile instead of back buttering the entire thing. Also in our case, and most likely in this case as well, he (assuming gender...not politically correct...sorry...not really) didn't even bother to put thinset on the concrete (assuming it is a concrete slab). If he had there would have been a more uniform staining and maybe nobody would have noticed. 
It's likely poorly bonded to the concrete.  I'd rip it out before I tried to fix it but then again, not everybody has a demo service. Having said that, I agree with Baird. I would probably try a good enhancer but managing expectations would be my priority.

Jeff Hammons
Managing Partner
Cutting Edge Flooring Services LLC
dba Cutting Edge Surface Pros
dba Cutting Edge Concrete
dba Cutting Edge Tile Removal - Certified DustRam Contractor
4125 Hollister Suite P
Houston, TX 77080

Virus-free. www.avg.com

On Fri, Jun 2, 2017 at 8:44 PM, Baird Standish <bairdstandish@gmail.com> wrote:
Is that limestone?  Looks like glue or mastic coming through perhaps. I would twst a few tiles with a good color enhancer. May not remove the issue but may make it easier to live with.
B


________________________________________
From the desk of
Baird Standish
Managing Partner
Facility Specialists, LLC
15 West Highland Ave. Suite E
Philadelphia, PA 19118
Phone: 215-732-7505
Fax: 215-546-9160
www.facspecs.com

> On Jun 2, 2017, at 9:36 PM, Stephen Webb <stephen@newlifemarblerestoration.com> wrote:
>
> Greetings All, Can anyone explain what we are seeing and what caused it?  I don't think its practically restorable .
>
> thanks
>
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