That will give you a better indication what’s going on
Some flooded floors that I have worked on responded well to refinishing once it was really dry.
Check for loose tiles and damaged grout lines.

Sent from my iPhone

On Oct 5, 2017, at 7:09 AM, Anthony Godoy <agodoy4894@gmail.com> wrote:

No, no one has tested it with a moisture meter. We are going to go back and test it. 

Anthony Godoy
Godoy Stoneworks And Tile Care, Inc

On Oct 5, 2017 7:06 AM, "Stuart Rosen" <mail@stoneshine.com> wrote:
Has anyone tested the stone using a moisture meter.
That’s the first thing you should do.
I have one you can borrow if you want.
The second thing is to find out what the staining is. Can’t see the staining on my phone very well.
Are those areas just darker.
Will look at it in the office later

Sent from my iPhone

On Oct 5, 2017, at 6:55 AM, Anthony Godoy <agodoy4894@gmail.com> wrote:

Randy, 

How would you apply poultice with peroxide? 

Anthony Godoy
Godoy Stoneworks And Tile Care, Inc

On Oct 5, 2017 6:54 AM, "Anthony Godoy" <agodoy4894@gmail.com> wrote:
She went through the insurance and had a law suit going. From what i understand the settlement was not much. She is trying to salvage it before she considers replacing it. 

Anthony Godoy
Godoy Stoneworks And Tile Care, Inc

On Oct 5, 2017 6:35 AM, "Fred Hueston" <fhueston@gmail.com> wrote:
I would first make sure the floor is dry. If it flooded twice it still may be retaining a lot of moisture. If this is the case I would not attempt any stain removal until the floor is completely dry.
The next I would do is make sure the stains are not iron. Test with RSR2000. If it turns purple its iron. In this case it may be a hopeless case.. Have her call her insurance company and have it replaced.

On Wed, Oct 4, 2017 at 7:39 PM, Anthony Godoy <agodoy4894@gmail.com> wrote:
Hi partners,

I have a customer that had her condo flooded twice. She hired a water and fire restoration company. There are some water stains that she wants removed. Can anyone tell me what would be the best way to get them out? Below are some photos i have attached.

Thank you

Anthony Godoy
Godoy Stoneworks And Tile Care, Inc
 
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--
Frederick M. Hueston
www.stoneforensics.com
office             321 514 6845      
Stone Inspection and Troubleshooting seminar Jan 29-Feb 1, 2018 Las Vegas
For more details see the training section at www.stoneforensics.com
check out the Stone and Tile Radio Show at http://www.blogtalkradio.com/drfred


 
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