Thanks Pat, same here. I think I just stripped "stoneloc" from sandstone, no fun


On 5/21/2018 7:31 AM, Pat Staples wrote:
When we go in and price a job that's the price that the customer gets charged. When you start to charge more the customer thinks that they are get ting screwed. On some jobs where there is a topical coating we give them a price in the high range and tell him if it's not as bad underneath the coding we will adjust the price to a lesser amount.

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From: sccpartners@stoneandtilepros.simplelists.com <sccpartners@stoneandtilepros.simplelists.com> on behalf of Stephen Webb <stephen@newlifemarblerestoration.com>
Sent: Monday, May 21, 2018 1:27:33 PM
To: sccpartners@stoneandtilepros.simplelists.com
Subject: Re: Added cost ?
 

Thanks,


On 5/21/2018 7:26 AM, Bob Murrell wrote:
I agree with both Stu and Fred. It is inconvenient and certainly not a pleasurable situation. However, none the less, it does arise occasionally and you must be prepared to deal with it in a professional manner. Submitting change orders is a normal part of the commercial industry, but not so much the residential.
Good luck

Sent from Bob Murrell's iPhone
M3 Technologies, Inc.
865-607-0957
Office 800-342-4533


On May 21, 2018, at 1:01 PM, Stephen Webb <stephen@newlifemarblerestoration.com> wrote:

Thanks Fred


On 5/21/2018 6:43 AM, Fred Hueston wrote:
 The best way to answer that is what would you do. For example let’s say you get a quote for an air conditioner and the contractor comes back and says I know I quoted you $6000 but now it’s going to cost you $8000. what would you say?
On Mon, May 21, 2018 at 12:20 PM Stephen Webb <stephen@newlifemarblerestoration.com> wrote:
HI partners, Im wondering what is common practice on dealing with
unexpected/extra cost to complete a job. I've never billed more that I
estimated a  job. What do you do in these cases?

Thanks

Stephen


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