Is this a polished porcelain?

Sent from Bob Murrell's iPhone
M3 Technologies, Inc.
865-607-0957
Office 800-342-4533
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> On Aug 16, 2019, at 9:37 PM, Stephen Webb <stephen@newlifemarblerestoration.com> wrote:
>
> Hey Partners, I was contacted by a contractor who is installing this high gloss white porcelain (from India). The issue is that after install but before grouting the tile seems to loose some kind of topical coating that you can barely tell by looking at it but can feel it when you wipe across it with a eraser sponge, on the uninstalled tiles its very smooth, on the installed tiles the sponge drags across the tile but only in the center area of the tile and not around the perimeter. Also the tiles seem to stain, an appliance slid across and left a skid mark that will not clean off, i even tried with some cream cleanser. I have that porcelain polish from National chemical, would that be a possible fix maybe after poulticing the stains? IN the picture you can barely make out a scuff mark that would not clean off with a mild cleanser.
>
> Thank you
>
>
>
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