Lorne,

The bruised stone that you are speaking of is actually crystal damage or more commonly known as stun marks. These marks can actually go almost completely through the stone and you can never tell how deep they are.  You are correct there is nothing you can do to correct this. The extent of the damage depends upon how hard objects hit the stone, the hardness of the stone etc. Sometimes very light stun marks will can partially be removed during the honing process depending upon what grit you start at, but you will never totally remove this damage. When making your sales calls it a good practice to point this items out to your customer prior to starting the job rather than addressing the problem after or during the job. The education of the customer is very important when you indentify these problems during your sales call.

John E. Freitag
President/Director
The Stone and Tile School
Office 407-567-7652
Cell 407-615-0134
jfreitag@thestoneandtileschool.com

www.thestoneandtileschool.com

-----Original Message-----
From: lorne@fabracleenstoneandtilecare.com [mailto:lorne@fabracleenstoneandtilecare.com]
Sent: Wednesday, June 24, 2009 7:14 PM
To: Restoration and Maintenance
Subject: [sccpartners] Bruised stone

I am in the middle of restoring a carrera floor. Open spaces but they had several pieces of very heavy coffee tables and stools that were metal bottoms. I was able to get the scratches out but the 'bruising' is still there. As far as I know nothing could be done about that, but I figured I would ask just in case. So does anyone know of a way to cover up the marks.

Lorne Greenberg
Fabra Cleen
Sent from my Verizon Wireless BlackBerry

-----Original Message-----
From: bkornet@fabracleen.com

Date: Wed, 24 Jun 2009 15:32:56
To: Restoration and Maintenance<sccpartners@stoneandtilepros.com>
Subject: RE: [sccpartners] Wisonsin Contacts?

Try Dane's phone number if the e-mail doesn't work 715-341-9058

Brian
Brian Kornet
Fabra Cleen
fabracleenstoneandtilecare.com
fabracleen.com

-----Original Message-----
From: "John Freitag" <jfreitag@thestoneandtileschool.com>

Date: Wed, 24 Jun 2009 10:52:58
To: Restoration and Maintenance<sccpartners@stoneandtilepros.com>
Subject: RE: [sccpartners] Wisonsin Contacts?

I currently have no contacts in the Wisconsin and haven't had any students from this area

John E. Freitag
President/Director
The Stone and Tile School
Office 407-567-7652
Cell 407-615-0134
jfreitag@thestoneandtileschool.com

www.thestoneandtileschool.com

-----Original Message-----
From: George Barnett [mailto:ggservices@charter.net]
Sent: Tuesday, June 23, 2009 7:31 PM
To: Restoration and Maintenance
Subject: [sccpartners] Wisonsin Contacts?

This request came in today. Any contacts in Wisconsin?

Name: N J Harnisch

Phone: 175-505-7808

Phone-evening: 715-643-5800

Email: harngn@centurytel.net

Project-Type: Stone

Project-Description: I have 64 square feet of sand/lime stone interior wall that has been paint splattered and is very dirty.  I know you are probably not in my area, but I am having trouble finding a price.  Can you help

-- Thank you

--
Cleaning Superhero
alter ego:
George Barnett
G & G Services, LLC
205-856-1720
205-919-8244
www.CleaningSuperhero.com
Member of BNI Trussville

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