This advice is right on the money. Kris John Freitag wrote: > > Georgia, > > The work you are now talking about was never a part of your original > contract. If you are using the contract I gave you during training it > plainly states that anything that is not specifically address within > this contract is not part of the contract. If this was not mentioned > in the contract then it is not a part of the contract and therefore is > not your responsibility to fix. The next step would be to place a lien > on the property. This should get their attention, or file a claim in > small claims court. Don’t continue to waste time on this job. The time > you are wasting will be better spent going after NEW business. > > I guarantee if you try to fix this problem it will come back and BITE > you again and you will continue to spend more time and money on a > project that you may be forced to take legal action on. The more you > do the courts will ask WHY did you continue to do work that was not in > your contract and not get paid for the original > > John E. Freitag > > President/Director > > The Stone and Tile School > > Office 407-567-7652 > > Cell 407-615-0134 > > jfreitag@thestoneandtileschool.com > > schoollogo > > www.thestoneandtileschool.com > > work first. > > *From:* rivera.gm@gmail.com [mailto:rivera.gm@gmail.com] *On Behalf Of > *Georgia Rivera > *Sent:* Saturday, November 14, 2009 11:18 AM > *To:* Restoration and Maintenance > *Subject:* RE: [sccpartners] Puddling question > > I'm not sure who the original installer is. Long story short...client > is using anything and everything to avoid paying their invoice. I > needed to explain how this was not caused by us but their options to > correct this should be ... by hiring another contractor and paying us > for the work we completed. > > On Sat, Nov 14, 2009 at 11:06 AM, <bkornet@fabracleen.com > <mailto:bkornet@fabracleen.com>> wrote: > > Part of doing it right should include having a landscape architect > designing the project. > > Sent from my Verizon Wireless BlackBerry > > ------------------------------------------------------------------------ > > *From: *Dr Fred <fhueston@stoneandtilepros.com > <mailto:fhueston@stoneandtilepros.com>> > > *Date: *Sat, 14 Nov 2009 10:11:44 -0500 > > *To: *Restoration and Maintenance<sccpartners@stoneandtilepros.com > <mailto:sccpartners@stoneandtilepros.com>> > > *Subject: *RE: [sccpartners] Puddling question > > best solution is to tear it out and redo it the right way > > On Fri, Nov 13, 2009 at 1:37 PM, John Freitag > <jfreitag@thestoneandtileschool.com > <mailto:jfreitag@thestoneandtileschool.com>> wrote: > > Georgia, > > > Can I assume this is the =same project we talked about the other day?? > If so > then her are my comments. > > 1. The customer had been a royal pain for you. > 2. You have already performed more services than you contract called for. > 3. Did you contract state that you would stop the mold and efflorescence?? > 4. there is no way to stop this from happening in the future, the comments > from Lagana Tile would be one solution. BUT there is still no > guarantee this > would stop the problem. > 5. Are you equipped to cut out the grout insert the pipe etc. or are you > opening up a new can of worms???? > 6. If you elect to do this please write a separate contract for this work > and be sure in you contract you state this will help eliminate the problem > but there is NO guarantee it will stop the problem. > 7. Make sure the stone is sealed extra good in those spots. > 8. Tell the customer how they can remove the mold with a cleaning using > bleach water. > 9. Get paid for the work you have already provided, once you receive > payment > on the services performed than move onto the next project. > > These are my comments based upon our discussion this week. > > > John E. Freitag > President/Director > The Stone and Tile School > Office 407-567-7652 > Cell 407-615-0134 > jfreitag@thestoneandtileschool.com > <mailto:jfreitag@thestoneandtileschool.com> > > > > www.thestoneandtileschool.com <http://www.thestoneandtileschool.com/> > > > > > -----Original Message----- > From: rivera.gm <http://rivera.gm/>@gmail.com <http://gmail.com/> > [mailto:rivera.gm@gmail.com <mailto:rivera.gm@gmail.com>] On Behalf Of > Georgia > Rivera > Sent: Friday, November 13, 2009 9:48 AM > To: Restoration and Maintenance > Subject: [sccpartners] Puddling question > > We have a customer with exterior flagstone. In one area water tends > to gather and puddle causing lots of efflorescence and molds to grow > as it is also under lots of mature trees where the sun will not see it > much. It looks as if the builder graded the yard in such a way that > all the rain water and sprinkler water gathers in that same spot on > the flagstone. Do you have any thoughts or recommendations that might > help get the water to another location? > > Thanks all! > Georgia Rivera > > -- > Powered by http://DiscussThis.com <http://discussthis.com/> > Visit list archives, subscribe, unsubscribe or change your subscription > preferences: > http://www.discussthis.com/members/sccpartners@stoneandtilepros.com > Start a new conversation (thread): sccpartners@stoneandtilepros.com > <mailto:sccpartners@stoneandtilepros.com> > > > > > -- > Powered by http://DiscussThis.com <http://discussthis.com/> > Visit list archives, subscribe, unsubscribe or change your > subscription preferences: > http://www.discussthis.com/members/sccpartners@stoneandtilepros.com > Start a new conversation (thread): sccpartners@stoneandtilepros.com > <mailto:sccpartners@stoneandtilepros.com> > > > > > > -- > Frederick M. Hueston PhD > www.stoneforensics.com <http://www.stoneforensics.com> > www.stoneandtilepros.com <http://www.stoneandtilepros.com> > My New Radio Show www.thestoneandtileshow.com > <http://www.thestoneandtileshow.com> > Become a Stone and Tile Inspector..sign up for our next class in > October 2009 (only one class per year is offered) > www.thestoneandtileschool.com <http://www.thestoneandtileschool.com> > 888-314-9077 > 702-314-1017 > > ------------------------------------------------------------------------ > > Powered by http://DiscussThis.com <http://www.discussthis.com> > Visit list archives, subscribe, unsubscribe or change your > subscription preferences > <http://www.discussthis.com/members/sccpartners@stoneandtilepros.com> > Start a new conversation (thread) > <mailto:sccpartners@stoneandtilepros.com> > > ------------------------------------------------------------------------ > > Powered by http://DiscussThis.com <http://www.discussthis.com> > Visit list archives, subscribe, unsubscribe or change your > subscription preferences > <http://www.discussthis.com/members/sccpartners@stoneandtilepros.com> > Start a new conversation (thread) > <mailto:sccpartners@stoneandtilepros.com> > > ------------------------------------------------------------------------ > > Powered by http://DiscussThis.com <http://www.discussthis.com> > Visit list archives, subscribe, unsubscribe or change your > subscription preferences > <http://www.discussthis.com/members/sccpartners@stoneandtilepros.com> > Start a new conversation (thread) > <mailto:sccpartners@stoneandtilepros.com> > > ------------------------------------------------------------------------ > > Powered by http://DiscussThis.com <http://www.discussthis.com> > Visit list archives, subscribe, unsubscribe or change your > subscription preferences > <http://www.discussthis.com/members/sccpartners@stoneandtilepros.com> > Start a new conversation (thread) > <mailto:sccpartners@stoneandtilepros.com> > -- Marble Floors And More Kris Dougherty 3304 N Lindberg Blvd Saint Ann, MO 63074 Cell - 314.503.3062 Fax - 314.298.1227