> We all can relate to the market and peoples willingness to not spend much
> money,however that does not change the fact that someone else burned wax
> onto the floor aka crystacrap and then another contractor came in promised
> one thing did another. 
>  
> Obviously the customer is not happy with the way the floor looks and is
> now calling you in to be the hero and the best part he wants you to do it
> for cheap because he already spent money with the other guys right???
>  
> Well there is no cheap quick fix,keep crystallizing??Putting more on is
> not fixing the problem in fact it is making it worse  a few more layers of
> crysta and you will need metals to get it off and I don't know how much
> experience you have at grinding granite and taking it up to polish but I
> promise you 16k ft is not cheap or easy.
>  
> I would charge him for a demo and start with a low grit honing powder to
> take the crysta off from there you could proceed with diamonds then mb's
> new granite paste then maybe suggest mb-8 and maintenance with them
> explain the difference between mb-8 and crystallizer (if you don't know do
> some research here and also www.mbstone.com and even some stone forums
> like www.dirtygrout.com)
>  
> As far as using diamond abrasives and polishing with a granite floor it is
> a must that the floor is flat if not you will never get that floor to
> factory you don't want 16,000ft of picture frames......
>  
> My best advice is be honest with your client explain what he has what he
> needs and how you will help him maintain it for years to come.If he does
> not have the money to do it right then I would walk.
>  
> As for crystallizing my company does not have a need for it and with all
> the great info coming out about how damaging it can be from Industry
> Pros Like
>  Dr Fred,The late Maurizio Bertoli and Tom Mcnall it's pretty easy to see
> that waxing stone needs to come to an end.
>  
> Good Luck everyone have a great week$$$
>  
> Good Luck
>
> Rod,

Thanks man. Yea, I know the drill. Unfortunately for me, most of my comp.
are those one stop shop service firms that say they can do it all!
Crystalizer= no stone pro in house. We'll see how this plays out. Thanks
again.

Ron
> --- On Mon, 2/9/09, rmoore@americanstonecare.com
> <rmoore@americanstonecare.com> wrote:
>
> From: rmoore@americanstonecare.com <rmoore@americanstonecare.com>
> Subject: [sccpartners] re-crystalizing
> To: "Restoration and Maintenance" <sccpartners@stoneandtilepros.com>
> Date: Monday, February 9, 2009, 12:56 PM
>
> Guys,
>
> I have been called by a new potential client who has 16,000 square feet of
> granite in the lobby of his building. He has had two of the biggist names
> in facilities maintenance handling his floor for the past two years. The
> first outfit came in and crystalized. (told client he was receiving
> diamond honing and polishing) Second group came in and just maintained the
> crystalized floor.(also claimed to be diamond grinding and polishing)
> After our meeting, our potential client understands what has been done to
> the floor. Now, here is the issue I think we will all face with todays
> market. I believe our new potential client has one of two options. 1.
> Diamond grind off all crystalizer and repolish our way.(very labor
> intensive= high cost per square foot) or we re-crystalize the floor and
> maintain it until the economy improves. I was able to contact one of the
> large maintenance companies and found out they charge 60 cents a square
> foot to crystalize. Does anyone have a similar issue? How much would you
> guys charge to do this? Am I on the right track? Thanks in advance for
> your input.
>
> Ron Moore
> American Stone Care, Inc.
> American Concrete Polishing, LLC.
> American Restoration and Floor Care, LLC.
> 16458 Lone Oak Place
> Hamilton, VA. 20158
> (877)338-5559 office
> (301)602-2307 mobile
> rmoore@americanstonecare.com
>
>
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