Basalt is igneous and should not etch easily. It will bleach, for lack of a better term, if left in contact for too long.
Do a test.

Sent from Bob Murrell's iPhone
M3 Technologies, Inc.
865-607-0957
Office 800-342-4533
www.go2m3.com

> On May 10, 2023, at 3:55 PM, Beth Branstetter <beth@atlanticstoneandtilecare.com> wrote:
>
> Will acid cleaner hurt the Basalt? It seems to etch very easily. She
> said she's had issue since she had it installed (not by us).
>
> Thank you!
>
>> On Wed, May 10, 2023 at 3:42 PM Bob Murrell - bmurrell at
>> m3techinc.com (via sccpartners list)
>> <sccpartners@stoneandtilepros.simplelists.com> wrote:
>>
>> Could be excess sealer, minerals/salts, soap/conditioner or all of the above in the open pores of the stone. Try some acid cleaner in a small area to see if it will remove the contaminants. If not, you could hone and reseal as you mentioned.
>>
>> Bob Murrell
>> Director of Operations
>> SCC/M3 Technologies Inc.
>> Cell-865-607-0957
>> Office-800-342-4533
>> bmurrell@m3techinc.com
>> www.m3techinc.com
>>
>>
>>
>> -----Original Message-----
>> From: sccpartners@stoneandtilepros.simplelists.com <sccpartners@stoneandtilepros.simplelists.com> On Behalf Of Beth Branstetter
>> Sent: Wednesday, May 10, 2023 3:34 PM
>> To: sccpartners@stoneandtilepros.simplelists.com
>> Subject: Re: Basalt Tile
>>
>> It was Cleaned and Color Enhanced over a year ago. I don't believe there was any efflorescence. This time the tech used a regular sealer not an enhancing sealer and it is very possible he sealed it too soon.
>> Is there a way to fix it? Could we hone it down and then apply the enhancer?
>>
>>> On Wed, May 10, 2023 at 3:24 PM Stuart Rosen <mail@stoneshine.com> wrote:
>>>
>>> Is that Basalt color enhanced?-also I see a good amount of efflorescence in the grout joints.
>>> Is it possible the material was sealed before it had a chance to dry out from cleaning?
>>>
>>> On Wed, May 10, 2023 at 2:24 PM Beth Branstetter <beth@atlanticstoneandtilecare.com> wrote:
>>>>
>>>> Hi everyone!
>>>>
>>>> Does anyone have experience with Volcanic Basalt tile in a shower? We
>>>> cleaned and sealed this and now it's covered in white spots. My tech
>>>> said he used a pH Neutral cleaner so I'm not sure what caused it. Any
>>>> ideas on how to fix it?
>>>>
>>>> Thank you!
>>>> Beth
>>>>
>>>> --
>>>> Atlantic Stone & Tile Care
>>>> 2770 Maybank Hwy Suite F
>>>> Johns Island, SC 29455
>>>> 843-998-0665
>>>>
>>>> Visit list archives, subscribe, unsubscribe or change your
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>>>
>>>
>>> --
>>> Regards,
>>> Stuart Rosen
>>> 201-446-1200
>>>
>>>
>>> www.mbstonecare.com
>>> www.mbstonepro.com
>>> www.stoneshine.com
>>>
>>>
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>>
>>
>> --
>> Atlantic Stone & Tile Care
>> 2770 Maybank Hwy Suite F
>> Johns Island, SC 29455
>> 843-998-0665
>>
>> Visit list archives, subscribe, unsubscribe or change your subscription
>> preferences:
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>>
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>
>
> --
> Atlantic Stone & Tile Care
> 2770 Maybank Hwy Suite F
> Johns Island, SC 29455
> 843-998-0665
>
> Visit list archives, subscribe, unsubscribe or change your subscription
> preferences:
> http://stoneandtilepros.simplelists.com/sccpartners
>
> Start a new conversation (thread):
> sccpartners@stoneandtilepros.simplelists.com
>