We had to tell some of our customers that we need to increase prices due
to high inflation. Most of them are very understanding.

We usually include travel cost in the price. So no surcharge.

Julia

Marble Polishing Experts

On 5/17/23 11:03 AM, Adam Bartos wrote:
> Guys,
> Traffic + road construction = jobs become too costly. I kept
> increasing the prices and I am not taking new customers from areas
> that I can't get to within 1.5hr, which is sometimes only about 35
> miles . However I still have old, good customers in the city (Chicago)
> that I feel obligated to serve. Instead of jacking up the price, I am
> thinking about some sort of "Travel surcharge" that I will be adding
> to hard to get to jobs for each day of work.
> Do you do that to your customers? What wording/description do you use?
> Thank you all.
> Adam Bartos
> BiO TIle
>
>
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