Quartz
Justin
(27 Oct 2015 22:58 EDT)
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Re: Quartz
Stephen Webb
(28 Oct 2015 00:03 EDT)
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Re: Quartz
Mike M
(28 Oct 2015 03:25 EDT)
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Re: Quartz
Stephen Webb
(28 Oct 2015 03:32 EDT)
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RE: Quartz John Freitag (28 Oct 2015 09:41 EDT)
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Re: Quartz
Justin
(28 Oct 2015 10:52 EDT)
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RE: Quartz
John Freitag
(28 Oct 2015 11:31 EDT)
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RE: Quartz John Freitag 28 Oct 2015 09:41 EDT
Justin, If this is a new countertop, I would recommend the customer call the fabricator back to fix this. Most of the manufacturers Of quartz surfaces /solid surfaces/ engineered - whatever they arecalling the products these day are covered by a warranty this include the fabrication of the product. If the fabricator is a certified quartz surface fabricator he would be responsible for this repair. The customer need to call the warranty department of that product and request an inspection, if the inspector determines it the fabricator problem then the fabricator will need to do the repair or replacement. With some of the suppliers of product if you do not use an authorizes and approved Quartz surface technician then you can void the warranty for that product. Be cautious on how you approach this, I would speak with the customer to see if this product carries a warranty. John E Freitag John E Freitag Owner/Director The Stone & Tile School Office 407-567-7680 Cell 407-615-0134 www.thestoneandtileschool.com -----Original Message----- From: list-manager@stoneandtilepros.simplelists.com [mailto:list-manager@stoneandtilepros.simplelists.com] On Behalf Of Justin Sent: Tuesday, October 27, 2015 10:58 PM To: Stone Tile Pros Subject: Quartz Just went and looked at a new install for a Quartz island. It has a line down the edging and its faint in some areas and more distinct in others. The installer told her that is normal for Quartz. I included some pics hopefully you can see it. I haven't had a lot of experience with this type of counter is this normal or is it sh$t grade of Quartz. If you can fix it and what process anyone uses Thanks Visit list archives, subscribe, unsubscribe or change your subscription preferences: http://stoneandtilepros.simplelists.com/sccpartners Start a new conversation (thread): sccpartners@stoneandtilepros.simplelists.com