Tony,

I have used this product on several jobs. Depending upon the source the use to have 2 products. One is used for normal application. The other is for areas of damp or wetter applications. However the New gator product work well in both applications, unless you are using it in an area that hold moisture or after rains the areas holds moisture. If this is the case the product will never totally harden. In Flordia we have a lot of areas that hold moisture and everywhere that I have used this product in damp areas or in areas where sprinkler hit it on a regular cycle the product will not harden.

John E Freitag

Owner/President
Elite Stone and Tile Care, Inc.
407-615-0134 Cell
407-567-7660

jfreitag@elitestoneandtilecare.com

www.elitestoneandtilecare.com

-----Original Message-----
From: sccpartners@stoneandtilepros.simplelists.com [mailto:sccpartners@stoneandtilepros.simplelists.com] On Behalf Of Tony Deluna
Sent: Thursday, August 23, 2018 5:14 PM
To: sccpartners@stoneandtilepros.simplelists.com
Subject: Patio paver restoration

Hey pros, I just recently restored 1500 ft.² of backyard patio pavers.
We were redoing a job a previous contractor screwed up.

We chemically stripped everything with methyl chloride.
The next day we returned and put down “Alliance Gator Polymeric sand” in all the joints. I followed all the proper steps everything came out great and it all hardened up properly.

The customer called me and said when the sand gets wet it gets soft and gooey. She’s concerned about washing away when the rainy season comes.

It seems to me like product failure I’ve never had this problem before in the past.

A rep from Alliance Gator polymeric sand supposed to come out look at it but I was reading the website and it says they are only responsible for cost of materials.

Has anyone had this problem, is there a way to make the Grout Harden?

Thanks

Tony DeLuna
925-625-9625
www.PatriotStoneRestoration.com

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