Could be excess sealer, minerals/salts, soap/conditioner or all of the above in the open pores of the stone. Try some acid cleaner in a small area to see if it will remove the contaminants. If not, you could hone and reseal as you mentioned.

Bob Murrell
Director of Operations
SCC/M3 Technologies Inc.
Cell-865-607-0957
Office-800-342-4533
bmurrell@m3techinc.com
www.m3techinc.com

-----Original Message-----
From: sccpartners@stoneandtilepros.simplelists.com <sccpartners@stoneandtilepros.simplelists.com> On Behalf Of Beth Branstetter
Sent: Wednesday, May 10, 2023 3:34 PM
To: sccpartners@stoneandtilepros.simplelists.com
Subject: Re: Basalt Tile

It was Cleaned and Color Enhanced over a year ago. I don't believe there was any efflorescence. This time the tech used a regular sealer not an enhancing sealer and it is very possible he sealed it too soon.
Is there a way to fix it? Could we hone it down and then apply the enhancer?

On Wed, May 10, 2023 at 3:24 PM Stuart Rosen <mail@stoneshine.com> wrote:
>
> Is that Basalt color enhanced?-also I see a good amount of efflorescence in the grout joints.
> Is it possible the material was sealed before it had a chance to dry out from cleaning?
>
> On Wed, May 10, 2023 at 2:24 PM Beth Branstetter <beth@atlanticstoneandtilecare.com> wrote:
>>
>> Hi everyone!
>>
>> Does anyone have experience with Volcanic Basalt tile in a shower? We
>> cleaned and sealed this and now it's covered in white spots. My tech
>> said he used a pH Neutral cleaner so I'm not sure what caused it. Any
>> ideas on how to fix it?
>>
>> Thank you!
>> Beth
>>
>> --
>> Atlantic Stone & Tile Care
>> 2770 Maybank Hwy Suite F
>> Johns Island, SC 29455
>> 843-998-0665
>>
>> Visit list archives, subscribe, unsubscribe or change your
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>
>
> --
> Regards,
> Stuart Rosen
> 201-446-1200
>
>
> www.mbstonecare.com
> www.mbstonepro.com
> www.stoneshine.com
>
>
> Visit list archives, subscribe, unsubscribe or change your
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--
Atlantic Stone & Tile Care
2770 Maybank Hwy Suite F
Johns Island, SC 29455
843-998-0665

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