Interestingly, the people who sold her the tile said it would etch
easily. I'm not familiar with this material so it's good info to know!
Thank you. Is there a acidic cleaner you recommend?

On Wed, May 10, 2023 at 4:17 PM Bob Murrell - bmurrell at
m3techinc.com (via sccpartners list)
<sccpartners@stoneandtilepros.simplelists.com> wrote:
>
> Basalt is igneous and should not etch easily. It will bleach, for lack of a better term, if left in contact for too long.
> Do a test.
>
> Sent from Bob Murrell's iPhone
> M3 Technologies, Inc.
> 865-607-0957
> Office 800-342-4533
> www.go2m3.com
>
>
> > On May 10, 2023, at 3:55 PM, Beth Branstetter <beth@atlanticstoneandtilecare.com> wrote:
> >
> > Will acid cleaner hurt the Basalt? It seems to etch very easily. She
> > said she's had issue since she had it installed (not by us).
> >
> > Thank you!
> >
> >> On Wed, May 10, 2023 at 3:42 PM Bob Murrell - bmurrell at
> >> m3techinc.com (via sccpartners list)
> >> <sccpartners@stoneandtilepros.simplelists.com> wrote:
> >>
> >> Could be excess sealer, minerals/salts, soap/conditioner or all of the above in the open pores of the stone. Try some acid cleaner in a small area to see if it will remove the contaminants. If not, you could hone and reseal as you mentioned.
> >>
> >> Bob Murrell
> >> Director of Operations
> >> SCC/M3 Technologies Inc.
> >> Cell-865-607-0957
> >> Office-800-342-4533
> >> bmurrell@m3techinc.com
> >> www.m3techinc.com
> >>
> >>
> >>
> >> -----Original Message-----
> >> From: sccpartners@stoneandtilepros.simplelists.com <sccpartners@stoneandtilepros.simplelists.com> On Behalf Of Beth Branstetter
> >> Sent: Wednesday, May 10, 2023 3:34 PM
> >> To: sccpartners@stoneandtilepros.simplelists.com
> >> Subject: Re: Basalt Tile
> >>
> >> It was Cleaned and Color Enhanced over a year ago. I don't believe there was any efflorescence. This time the tech used a regular sealer not an enhancing sealer and it is very possible he sealed it too soon.
> >> Is there a way to fix it? Could we hone it down and then apply the enhancer?
> >>
> >>> On Wed, May 10, 2023 at 3:24 PM Stuart Rosen <mail@stoneshine.com> wrote:
> >>>
> >>> Is that Basalt color enhanced?-also I see a good amount of efflorescence in the grout joints.
> >>> Is it possible the material was sealed before it had a chance to dry out from cleaning?
> >>>
> >>> On Wed, May 10, 2023 at 2:24 PM Beth Branstetter <beth@atlanticstoneandtilecare.com> wrote:
> >>>>
> >>>> Hi everyone!
> >>>>
> >>>> Does anyone have experience with Volcanic Basalt tile in a shower? We
> >>>> cleaned and sealed this and now it's covered in white spots. My tech
> >>>> said he used a pH Neutral cleaner so I'm not sure what caused it. Any
> >>>> ideas on how to fix it?
> >>>>
> >>>> Thank you!
> >>>> Beth
> >>>>
> >>>> --
> >>>> Atlantic Stone & Tile Care
> >>>> 2770 Maybank Hwy Suite F
> >>>> Johns Island, SC 29455
> >>>> 843-998-0665
> >>>>
> >>>> Visit list archives, subscribe, unsubscribe or change your
> >>>> subscription
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> >>>>
> >>>> Start a new conversation (thread):
> >>>> sccpartners@stoneandtilepros.simplelists.com
> >>>>
> >>>
> >>>
> >>> --
> >>> Regards,
> >>> Stuart Rosen
> >>> 201-446-1200
> >>>
> >>>
> >>> www.mbstonecare.com
> >>> www.mbstonepro.com
> >>> www.stoneshine.com
> >>>
> >>>
> >>> Visit list archives, subscribe, unsubscribe or change your
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> >>>
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> >>>
> >>
> >>
> >> --
> >> Atlantic Stone & Tile Care
> >> 2770 Maybank Hwy Suite F
> >> Johns Island, SC 29455
> >> 843-998-0665
> >>
> >> Visit list archives, subscribe, unsubscribe or change your subscription
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> >>
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> >>
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> >>
> >
> >
> > --
> > Atlantic Stone & Tile Care
> > 2770 Maybank Hwy Suite F
> > Johns Island, SC 29455
> > 843-998-0665
> >
> > Visit list archives, subscribe, unsubscribe or change your subscription
> > preferences:
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> >
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>
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>

--
Atlantic Stone & Tile Care
2770 Maybank Hwy Suite F
Johns Island, SC 29455
843-998-0665