Will acid cleaner hurt the Basalt? It seems to etch very easily. She
said she's had issue since she had it installed (not by us).

Thank you!

On Wed, May 10, 2023 at 3:42 PM Bob Murrell - bmurrell at
m3techinc.com (via sccpartners list)
<sccpartners@stoneandtilepros.simplelists.com> wrote:
>
> Could be excess sealer, minerals/salts, soap/conditioner or all of the above in the open pores of the stone. Try some acid cleaner in a small area to see if it will remove the contaminants. If not, you could hone and reseal as you mentioned.
>
> Bob Murrell
> Director of Operations
> SCC/M3 Technologies Inc.
> Cell-865-607-0957
> Office-800-342-4533
> bmurrell@m3techinc.com
> www.m3techinc.com
>
>
>
> -----Original Message-----
> From: sccpartners@stoneandtilepros.simplelists.com <sccpartners@stoneandtilepros.simplelists.com> On Behalf Of Beth Branstetter
> Sent: Wednesday, May 10, 2023 3:34 PM
> To: sccpartners@stoneandtilepros.simplelists.com
> Subject: Re: Basalt Tile
>
> It was Cleaned and Color Enhanced over a year ago. I don't believe there was any efflorescence. This time the tech used a regular sealer not an enhancing sealer and it is very possible he sealed it too soon.
> Is there a way to fix it? Could we hone it down and then apply the enhancer?
>
> On Wed, May 10, 2023 at 3:24 PM Stuart Rosen <mail@stoneshine.com> wrote:
> >
> > Is that Basalt color enhanced?-also I see a good amount of efflorescence in the grout joints.
> > Is it possible the material was sealed before it had a chance to dry out from cleaning?
> >
> > On Wed, May 10, 2023 at 2:24 PM Beth Branstetter <beth@atlanticstoneandtilecare.com> wrote:
> >>
> >> Hi everyone!
> >>
> >> Does anyone have experience with Volcanic Basalt tile in a shower? We
> >> cleaned and sealed this and now it's covered in white spots. My tech
> >> said he used a pH Neutral cleaner so I'm not sure what caused it. Any
> >> ideas on how to fix it?
> >>
> >> Thank you!
> >> Beth
> >>
> >> --
> >> Atlantic Stone & Tile Care
> >> 2770 Maybank Hwy Suite F
> >> Johns Island, SC 29455
> >> 843-998-0665
> >>
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> >>
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> >>
> >
> >
> > --
> > Regards,
> > Stuart Rosen
> > 201-446-1200
> >
> >
> > www.mbstonecare.com
> > www.mbstonepro.com
> > www.stoneshine.com
> >
> >
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> >
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> >
>
>
> --
> Atlantic Stone & Tile Care
> 2770 Maybank Hwy Suite F
> Johns Island, SC 29455
> 843-998-0665
>
> Visit list archives, subscribe, unsubscribe or change your subscription
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>
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>

--
Atlantic Stone & Tile Care
2770 Maybank Hwy Suite F
Johns Island, SC 29455
843-998-0665